Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to be able to find the exact product I needed. The delivery was estimated 3-5 days but came in 2! Great service.”

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Posted 3 years ago

“Good quality product, timely delivery”

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Posted 3 years ago

“Extremely fast and efficient. Product was well packaged”

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Posted 3 years ago

“Great to deal with, good price and great delivery.”

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Posted 3 years ago

“Very happy with the product. Exactly what I wanted.”

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Posted 3 years ago

“Immediately impressed by speed of contact, order selection and advice. Travelled from Cambridge to collect order, and to make final selection. Help,advice and friendly service will certainly mean I would both use and suggest the business to colleagues again.”

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Posted 3 years ago

“Hi I’m very pleased with the progress of my order Very quick delivery will definitely recommend them and will definitely use again JM ATWELL (tiling)”

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Posted 3 years ago

“Extremely impressed with the quality of serviced. I ordered my grout on a sunday and it arrived on the Tuesday. The grout i ordered was great value too. I will be ordering with yourselves. 10 out of 10 from me”

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Posted 3 years ago

“Collected one item to be used later in the year so in no position to comment on Lillet Tile & stone Ltd.”

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Posted 4 years ago

“Quick service.”

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Posted 4 years ago

“Fast delivery, great service. Product as described. 2nd purchase from this company, will definitely use again.”

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Posted 4 years ago

“Quick delivery - a bit pricey but got items the next day, fast despatch, well packaged and exactly what I ordered. Thanks”

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Posted 4 years ago

“good prices and reliable delivery”

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Posted 4 years ago

“Very happy with the purchase, service (via the website) and delivery. It all did ‘what it says on tin’!”

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Posted 4 years ago

“Excellent customer service - had an issue with brass coloured tile trim that was delivered not looking brass. Stu and team helped me to select a different model in the series that matched my needs and arranged for speedy redelivery and collection of the order. Customer service above and beyond that really put my mind at ease during the stress of managing a bathroom renovation. Thank you again”

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Posted 4 years ago

“Great product and excellent service”

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Posted 4 years ago

“Prompt despatch.”

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Posted 4 years ago

“Wrote to Lilley Tile re issues with delivery and they have not had the courtesy to respond. In future I will be ordering further materials from different supplier. Very poor service.”

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Posted 4 years ago

“Very straightforward transaction. Delivery was quick and reasonably priced. Product as described.”

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Posted 4 years ago

“Excellent product and superb service by Gener. Thank you”

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Posted 4 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews