Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service I spoke to customer services who were very helpful with directions to the website. Item arrived next day Perfect”

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Posted 3 years ago

“Everything as listed. Very good”

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Posted 3 years ago

“Brilliant service. Through extensive building works this company was efficient, easy to order and was extremely quick to deliver which is essential. Fab thx”

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Posted 3 years ago

“Items as ordered, decent price and delivery. Great communication.”

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Posted 3 years ago

“Great buying experience. Trouble-free, product as expected.”

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Posted 3 years ago

“Fast service and delivery”

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Posted 3 years ago

“Excellent service, packaged well and sent in a timely way”

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Posted 3 years ago

“I buy most of my construction products at Lilly Tile & Stone as they consistently sell at very good prices, with reliable delivery and customer service.”

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Posted 3 years ago

“Brilliant service & excellent product.”

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Posted 3 years ago

“Placed an order on the site, but it the product was actually out of stock. They called me to resolve and got my order to me really quickly. I was really impressed with their customer service, it was only a small order but the part meant my tiling job wasn’t stopped or delayed, so their great service had a really positive impact. Thank you!”

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Posted 3 years ago

“Fantastic service!I ordered on line and they rang me to say they didn't have the colour grout ai wanted but could do it in a shade under.As I needed a lot and quickly,that was very useful.It arrived the following day too.Customer service as you always hope for but don't always get!!!Thankyou.”

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Posted 3 years ago

“Delivery delayed by 2 days, £11.99 for one tub seems steep.”

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Posted 3 years ago

“Excellent communication and advice. Product suggested worked well on the removal of iron stain coming from within Indian sandstone.”

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Posted 3 years ago

“Reasonably priced, very fast shipping, easy to navigate website. Will definitely be shopping with them again. A*”

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Posted 3 years ago

“Helpful company. Made sure to call me to inform me of stock issues and expected arrival, and again once stock was in so I could collect. Little things like that make a big difference to business owners”

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Posted 3 years ago

“Prompt delivery even though I didn’t pay for express was there in 2 days definitely order again 👌”

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Posted 3 years ago

“Competitive prices, fast and reasonably priced delivery, and good communication.”

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Posted 3 years ago

“Fab service as usual, competitive pricing”

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Posted 3 years ago

“Reliable for stocking and promptly stocking Mapei products.”

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Posted 3 years ago

“Brilliant service,Reasonable prices,very fast delivery,will definitely use again”

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Posted 3 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews