Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service fast delivery”

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Posted 3 years ago

“Good product, delivery on time bad to expensive”

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Posted 3 years ago

“Very good price and very fast delivery!!!thanks”

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Posted 3 years ago

“Excellent service! They actually have stock in their warehouse ready to go. Highly recommended this company.”

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Posted 3 years ago

“All arrived very well packaged & as described, quick delivery, very good prices etc,. I would definitely recommend this company”

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Posted 3 years ago

“Adhesive well packed and promptly delivered. Have used Lilley Tile and Stone quite a few times over the years and always good. Also they are always happy to answer questions/provide advice”

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Posted 3 years ago

“Good services”

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Posted 3 years ago

“Very helpful, friendly and reliable.”

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Posted 3 years ago

“Great personal service although delivery took a little longer than promised”

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Posted 3 years ago

“Brilliant customer service.”

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Posted 3 years ago

“We have used Lilley tile and stone for around 6 years, their stock levels are always good coupled with their extensive knowledge of the tiling industry we would never go elsewhere. Friendly approachable staff and inspirational showroom displays”

Lilley Tile and Stone Ltd 5 star review on 30th April 2023

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Posted 3 years ago

“Excellent, helpful service when I needed a product (Kerabond T) urgently in France and no local company could help. Product was packaged up and labels (which I emailed) were printed ready for collection by a courier I arranged. Three days later, I am tiling my UFH panels! I have bought from them previously when living in UK, always with no problem.”

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Posted 3 years ago

“I am a repeat customer and have bought products from them a few times now. The product is very good value for money and their customer service is great.”

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Posted 3 years ago

“Very quick turnaround from point of order and excellence on price”

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Posted 3 years ago

“Quick delivery and great products”

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Posted 3 years ago

“Very good service - ordering/despatch/delivery/communication all VG. Thanks”

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Posted 3 years ago

“brilliant company to deal with, fast dispatch, helpful advice and prompt responses I highly recommend them to anyone considering using them”

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Posted 3 years ago

“Excellent service, item out of stock, recommended an alternative and delivered on time.”

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Posted 3 years ago

“Great value and service all round, highly recommended”

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Posted 3 years ago

“Faultless service”

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Posted 3 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews