Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good responsive service”

Helpful Report

Posted 6 years ago

“I needed a specific brand and colour of grout and it was easy to identify and order the item from Lilley Tile and Stone's website. Delivery was very quick and I was kept advised of the progress of my order and delivery throughout. I highly recommend Lilley Tile and Stone.”

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Posted 6 years ago

“Best tile and accessories shop around Staff extremely knowledgeable Many of them ex tilers Don't go anywhere else”

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Posted 6 years ago

“Price of item considerably less than elsewhere as was cost of p and p. Well packaged.”

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Posted 6 years ago

“Called several times with questions about my project - staff were really knowledgeable and helpful. Items purchased were appropriate and and missed delivery was dealt with very efficiently. Thank you to the LT & S Team! Very professional in difficult circumstances! Stay safe”

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Posted 6 years ago

“I'm still waiting for my order 3 weeks later?”

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Posted 6 years ago

“A great find. Good value. Very please it was well stocked through these awkward times. Very helpful, pleasant staff.”

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Posted 6 years ago

“Excellent product. Very pleased with ease of mixing and how it handles. Good coverage and surface. Need to discover if it is good in the outside as it stated.”

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Posted 6 years ago

“Excellent service. Delivery was prompt and advice professional. Thank you .”

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Posted 6 years ago

“We order all our screed material form Lilley and Stone. Their pallet service is fast and efficient”

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Posted 6 years ago

“Excellent service. Really swift delivery which arrived sooner than expected when considering the Covid-19 problems. Good pricing”

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Posted 6 years ago

“Fast delivery of my self leveller and great customer service”

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Posted 6 years ago

“Absolutely appalling service, do yourself a big favour and spend your hard earned money with a business that deserves your custom, this one doesn't.”

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Posted 6 years ago

“Bought something during the current pandemic using click and collect, and when I arrived to collect it the staff were so helpful! Mentioned my name and they knew exactly what I had ordered and then even bought my items out and loaded them into my car. So helpful!! Would fully recommend.”

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Posted 6 years ago

“Excellent service. Easy ordering and speedy next day delivery..well done folks”

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Posted 6 years ago

“Cost effective and extremely efficient”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Once again lilley done a great job, cheepest too. Even under lock down delivery was much earlier than they said too. I use them because there great! Many thanks D. C. Mutton tiling contractors”

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Posted 6 years ago

“Recently ordered some grout which had to come direct from supplier, Stuart was very helpful and arranged delivery promptly and we had our materials within 3 working days. We will definitely order from this company again.”

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Posted 6 years ago

“Great service.”

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Posted 6 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews