Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, delivered on time, great communication what more do you want.”

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Posted 6 years ago

“This company is amazing. We paid over £200 to have Homebase to deliver grout to our home and we are still waiting 6 weeks later for our money back ( we had waited 5 weeks for delivery to no avail) Our order was dispatched from your business to Scotland after waiting just 3 days....and at a great price. We will use your company again... thanks so much”

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Posted 6 years ago

“Easy to operate order site, Rapid delivery and excellent product. Just what we wanted.Thank you!”

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Posted 6 years ago

“Simple online ordering, a fair bit more expensive than the same product from my usual supplier but you guys were still open”

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Posted 6 years ago

“Quick service from order placement to delivery. Excellent value.”

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Posted 6 years ago

“Brilliant service, item arrived quickly, great communication.”

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Posted 6 years ago

“Good sales experience. Products arrived promptly. Thanks.”

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Posted 6 years ago

“excellent communications would use again”

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Posted 6 years ago

“Excellent postal service, really good communication and their advice and knowledge on products was impeccable can’t recommend enough!.”

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Posted 6 years ago

“Excellent service, great website, and fast delivery! 👍”

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Posted 6 years ago

“Bought the black patio sealant over a weekend. It was dispatched immediately which is great given the current climate! Super fast delivery and great product. Will definitely order again in a few weeks so that I can do my drive with it!”

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Posted 6 years ago

“Goods were as ordered, reasonably priced and quickly delivered”

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Posted 6 years ago

“I had trouble locating some self levelling compound for external use, but after several months I found it online at Lilley's. The delivery service was excellent especially considering it wasn't exactly a large order (4 bags), and I received it within 3 or 4 working days. Thank you very much for this good service, and a reasonable price.”

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Posted 6 years ago

“Can’t fault the service at all. Very good and quick to reply. Delivered when stated. Will definitely use again.”

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Posted 6 years ago

“Amazing service”

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Posted 6 years ago

“I've being buying products from Lilley & Stone for the last 12 months for my self build. I've found their prices to be competitive, their delivery times fast and their telephone help and advice excellent and friendly. I highly recommend them. Andy”

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Posted 6 years ago

“Products and service amazing, they informed kept me informed about me delivery, and happily and promptly refunded and removed part of my order when our plans changed, as it hadn’t been sent out yet. Products arrived in perfect condition. Have used again”

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Posted 6 years ago

“Really good product for stone floors and very speedy delivery.”

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Posted 6 years ago

“I ordered the wrong product by mistake, but on contacting them they were helpful and I sent the wrong one one back and they sent the correct product straight away, I received a refund the day my returned package got to their store. So a good genuine company to deal with in my opinion.”

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Posted 6 years ago

“very fast efficient service. thanks”

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Posted 6 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews