Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered late Friday, arrived early Wednesday, product exactly as order - well done! Would recommend.”

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Posted 10 years ago

“Very good service promt and has very good choice of mapei products more than most other stores”

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Posted 10 years ago

“Excellent service - my order was delivered within 24 hours of being placed - very pleased.”

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Posted 10 years ago

“I phoned Lilley to ask if I could add a second item to my previous day's order to avoid an additional delivery charge. They were very helpful and explained quickly how I could do this. The items arrived in good condition.”

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Posted 10 years ago

“Helpful staff and prompt delivery and all items as ordered. Thank you”

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Posted 10 years ago

“professional precise intelligent support!”

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Posted 10 years ago

“Perfect and professional service”

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Posted 10 years ago

“Super fast delivery at a really great price, no fuss no hassle.”

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Posted 10 years ago

“Fantastic service. Ordered at 3pm and it arrived by 9 am the next day.”

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Posted 10 years ago

“Arrived quickly. Sensibly packed. Our postie earned has Xmas pressie early, lugging a 25kg tub of mapie!”

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Posted 10 years ago

“Great service and very quick delivery.Would definitely use again.”

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Posted 10 years ago

“VERY PLEASED, RECEIVED MY ORDER IN TWO DAYS, WELL PACKED AND IN PREFECT CONDITION, WOULD RECOMMEND WITHOUT DOUBT.”

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Posted 10 years ago

“Very helpful dealing with queries and great service. You don't often get this these days with Internet shopping, Keep it up.”

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Posted 10 years ago

“I have nothing but praise for this company. The web site is easy to follow and informative. Ordering is straight forward with immediate delivery and confirmatory notice of delivery time by text. The products themselves are excellent and meet all of my expectations.”

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Posted 10 years ago

“The service was excellent - ordered the grout one day and delivery the next. Now just waiting for the tiler to use it - he's a bit horrified at green grout but I know it will be just right with my cream tiles and green trim - hoping for a bit of an Art Deco look!”

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Posted 10 years ago

“Good Prices, First Class Service.”

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Posted 10 years ago

“I especially appreciated the advice given on the phone about the best approach. I was looking to tile a balcony and the person obviously was knowledgable in this area and happy to take the time to discuss it with me.”

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Posted 10 years ago

“First class service, material ordered at a reasonable price and delivered early next day”

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Posted 10 years ago

“Couldn't have been better service. Prompt delivery with comms letting me know prior to the day when to expect it. Strongly recommend.”

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Posted 10 years ago

“Great service & very efficient delivery.”

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Posted 10 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews