“Products arrived so promptly……but I had ordered wrong ones so rang them.
The nicest lady was soooo helpful and I got the right ones the next day ….great product ….just amazing service!!”
“First of all, thank you for the kindness of Adrian and Natalie. I´ve ordered a LimbO M45 elbow, it worked perfectly all six months to protect my PICC line, no water leaks. The Spanish distributor didn´t have my size so I had to order it directly from the UK, they were kind, caring and understanding.”
“I live in Australia and placed an order for a waterproof cast protector for a half leg, this was in June 2020 during COVID-19.
After two weeks the item had still not turned up so I emailed them and they gave me a refund without any issue and apologised.
I felt terrible when the item turned up a few days later, so I emailed to let them know and ask how I could pay.
They said not to worry and, since it took a while and the refund had been processed, so keep it as a complimentary item.
Amazing customer service!”
“The first order I placed which I paid next day delivery for didn’t arrive and then when I spoke to a manager who apologised and blamed Royal Mail I was promised a new delivery the next day but that didn’t arrive either. I’ve paid over £50 for 3 items for my 5 old son who is now stuck inside and is unable to bathe properly for the 3rd night in a row and longer over the weekend.
I don’t know if I’m just unlucky or if they really are this useless but I would definitely advise caution if you need their products in a hurry.”
“They have a very good range of products that are very useful, reasonably priced and delivery is very prompt. Couldn't be better.
( They supply waterproof covers for bandages and casts)”
