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Most every time I have ordered something there are billing issues. Three times I have went ahead and paid the bill and months later I receive a refund for over payment. It’s been going on for over four years. Im done with this company.
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posted 6 months ago
- Anonymous
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This company is unequivocally fraudulent. Despite my insurance company fully covering the cost of the supplies, Lencare proceeded to charge my credit card. Upon contacting them, they acknowledged their error and assured me of a refund, yet it remains elusive. Despite countless attempts to rectify the situation, their promises ring hollow. This is a clear case of deceit; steer clear of Lencare.
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posted 1 year ago
- Mahmoud Mahmoud
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So we are waiting for a corrected bill and a refund.
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posted 1 year ago
- Anonymous
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I spoke with Joan who put me on hold and was told a refund would be adjusted.
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posted 1 year ago
- Barbara Hunt
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All customer service agents I have spoken to since 9/1/2022 have fabricated actions they took on my account, to include returning equipment, refund for overpayment and continue to bill for supplies today 5/18/2022 9 months after equipment was turned in.
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posted 2 years ago
- Brenda Givans