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Lincare Reviews

2.2 Rating 469 Reviews
A-
Happiness Grade
A-

Customer Service - Good

80.25%
Industry Average
What I did find online was the terrible reviews that Lincare has received regarding customer service and their billing department.
posted 1 week ago - N. Youmans
Lincare - Saginaw location- is excellent in : Service; friendliness; patience! The entire staff are so easy to deal with. Josh helped me with technical issues and could not have been more patient! Thank you so much
posted 1 month ago - Janis McMasters
RYAN WARREN WAS OUR SERVICE REPRESENTATIVE AND HE DID AN AMAZING JOB. HE EXPLAINED EVERYTHING VERY WELL,AND ANSWERED ALL OUR QUESTIONS. HE WAS EXTREMELY PATIENT AND IT WAS EASY TO FOLLOW HIS INSTRUCTIONS; NOT AN EASY FEAT WHEN THE CLIENT IS 77 YEARS OLD! THANK YOU,RYAN
posted 2 months ago - Anonymous
I finally initiated a call to the Florida based supply service center.
posted 3 months ago - William Rau
Rudy provided excellent service this week with my husband's oxygen concentrator. He came to service and it was time for it to be replaced. He gave us good instructions it's use and care. We appreciate you Rudy.
posted 3 months ago - Bruce & Marilyn Van Tilburg
Once again, I would like to thank them all for the service level they have provided me with.
posted 4 months ago - Jim Chappas
My service was great and the delivery was fantastic. Alberto was fantastic and super helpful. Megan was great on getting the order completed quickly and it was delivered so quickly. Thank you guys so much for getting this set up!
posted 4 months ago - Anonymous
Last week I had a delivery of E tanks, delivered to my house. The techician called me in the am and gave a eta of when he would at my house. About 10 minutes before in reached my home , he called again, I thought to my self, thats good communication, he arrived and exchanged tanks, right away I saw that he was well groomed and very polite, asked me how my equipment was working, wow , this is great service.
posted 5 months ago - Michael Dwyer
Machine stopped working on Friday afternoon, they sent a nice young lady up with new Machine on Friday evening. Great service and friendly staff. Thank you so much.
posted 6 months ago - Terry Tucker Estespark
Approximately 2 weeks ago, my oxygen concentrator stopped working. It was around 11:30 at night. I called and was transferred to a Ryan in Salem. He was the kindest most helpful that I’ve ever experienced with Lincare. He came out in the middle of the night, freezing cold to replace the concentrator. I realize that’s part of his job and he couldn’t leave me without oxygen, but the fact he was so kind and helpful bringing it out right away and helping to set it up is something I’ll always be grateful for. It very much helped decrease my anxiety and in this day and age, it’s one of the most important and gracious things you can do for another. Thank you Ryan. You should be teaching their customer service classes!!
posted 6 months ago - Elizabeth Anderson