“I've just been in the Co op in Lincoln by the bus station. I know the shop isnt the cheapest but its convenient. There was no queue at the till and was served by someone who has never appeared to not know the meaning of customer service. No please, no thank you and when I asked for a receipt he fiddled with the till and then gave up. Getting a receipt to ensure I've paid the correct amount should not be classed as inconvenience. I dislike self service tills but they would not have treated me any worse than the human who is being paid to assist customers.”
“My daughter went to the morton branch in Gainsborough yesterday went to pay for her items cashier wouldn't accept her dividend card/app no explanation very rude.That is why I don't use the coop I find the staff very rude and unhelpful to busy gossiping with other members of staff and also very expensive 😡😡”
“Went into my local Lincolnshire coop, looking for something for our tea.
Came across 2 packs of beef burgers which were out of sale date. Today is 10 November 22,,, items still on sale were 09 November 22.
Anyway I said to the jobs worth that these are out of date can I have them discounted please.
The answer amazed me. Sorry no it’s company policy to put them in the freezer, find out who made a mistake and reprimand them.
So this is how the caring local COOP work,,,, how said is that.
I was perfectly willing to take the burgers for my tea,,,, but the coop policy got in the way,,,, how entirely stupid is their policy.”
