Lindy Bop Reviews

3.4 Rating 45 Reviews
60 %
of reviewers recommend Lindy Bop
3.4
Based on 45 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Email, Live Chat, Telephone

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Anonymous
Anonymous  // 01/01/2019
Awful failed to deliver goods. Customer service rude and uninterested. No goods and no refund.
Helpful Report
Posted 5 years ago
I used to love dealing with Lindy Bop. Their clothes are a good value and well made, although albeit the run kind of small. Up until my last order. I ordered one dress, tried to cancel it 23 minutes later the managed to duplicate my order even though I ordered supposedly the last one left during their business hours. Just be aware, especially if you're plus size that even dress cuts can vary in sizes. I was a 12/14 last year, had a dress that fit me fine in a U.S. size 16/3x. Because I gained weight and am more like a 16/18 now I ordered a 6x (both are Ophelia Swings in this case, I have other cuts in 3x dresses) with my last order and it fits worse than my 3x dresses do!!! I get that they have a U.S. market that the may want to ship quickly to, I'd rather wait longer and not have to worry about not being able to cancel an order, if need be and if an order gets duplicated on their side, that they make it right, which they won't.
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Posted 5 years ago
Beyond useless,do NOT deal with this company, sent the wrong item, took days to reply to my complaints, demanded a photo of the wrong item (!!!) before they would accept it as a return and, a week after I paid for 'Next Day' delivery I STILL do not have the item I ordered or any sign of getting my money back.
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Posted 5 years ago
I ordered from the US site and paid only $7 in shipping, but the two dresses I ordered did not look good on me and I needed to return them. Buyer beware, you can only return them to the UK. International shipping costs a whopping $65! Not worth the cost to return. So I'm stuck with dresses that don't fit. They should inform the customer before buying that returns are overseas.
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Posted 6 years ago
I was a huge Lindy Bop fan-ordered multiple times from them in the short time after I found out about them but I will never order from them again. I got several dresses that didn't fit and their shipping policy requires that you return everything to the UK even though they ship it from the US. This was the first time I had to send anything back. I had no idea. I'm in the US and to return all these dresses to them would have cost me MORE than the ENTIRE order. They have done NOTHING to work with me on this. Just keep sending me "sorry-can't do anything" emails. So they've not only lost a good customer, I hope the price of the shipping they could have at least helped cover is worth all the bad reviews I'm going to give them. It breaks my heart because I used to look forward to their emails and would have bought so much more if they had at least attempted to work with me to make this right. Just sad.
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Posted 6 years ago
Lindy Bop is rated 3.4 based on 45 reviews