“I think most of the staff are friendly, but with repairs they don’t always get done that quick (the bottom door still does not open with intercom)you have to ring again & there seemed a big communication problem with the switch over. The thing I find the biggest problem is that what ever property you move in the staff never know how the utilities work I.e boilers or heating, or just general things that make you feel at home in a new property, as they say it’s the most stressful thing moving... so for instance tell me where my parking spot is or whether the airer is communal so it takes some of the stress out of it.”
“I have tried to resolve issues about a tenancy with Linley & Simpson for 8 months.
I vacated their property on 25th February 2023 after going through Domestic Abuse last year (2022) for 8 months. I did what I needed to do, which is give notice and explained why I had to leave.
8 months on they still have refused to remove my name and that of my son from their records and not given me back my deposit. I have been ignored numerous times and still being ignored. My emails go unanswered. They don’t seem to care as long as my name and that of my son appears on their system as responsible for a property I am not living in. If our names were not on the system they would move in 4 weeks to get a name on the system of the person living in the property.
I have been trying to move on with my life, but Linley & Simpson couldn’t care less. The stress has even landed me in hospital for 10 days”
