“Possibly the worst letting agents I have ever had the displeasure of dealing with. They wrongfully changed my contract dates in the draft tenancy agreement to new dates in the official agreement without making me aware and are now trying to force me into an extra month on tenancy despite it being very clear what the dates of my tenancy were throughout the process until they decided to change them without notification to get more money out of me. The team take an outrageously long time to process anything and will misguide you in believing the process has been completed then notify you months later that they’ve only just finished it. They are extremely slow on repairs to the property. I would strongly advise to avoid all properties advertised from these agents to save yourself a lot of hassle in the future.”
“I have tried to resolve issues about a tenancy with Linley & Simpson for 8 months.
I vacated their property on 25th February 2023 after going through Domestic Abuse last year (2022) for 8 months. I did what I needed to do, which is give notice and explained why I had to leave.
8 months on they still have refused to remove my name and that of my son from their records and not given me back my deposit. I have been ignored numerous times and still being ignored. My emails go unanswered. They don’t seem to care as long as my name and that of my son appears on their system as responsible for a property I am not living in. If our names were not on the system they would move in 4 weeks to get a name on the system of the person living in the property.
I have been trying to move on with my life, but Linley & Simpson couldn’t care less. The stress has even landed me in hospital for 10 days”