LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street, Birmingham, Birmingham
Rating: 4.77

4.8 Rating 6,555 Reviews

95 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Questions

Metrics

4.8

Based on 6,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street,
Birmingham
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

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“We have been dealing with Lions for 7 years who have an excellent customer services / sales team to answer the phone & are always very helpful. We have never had any problem when dealing with Lions, Well Done :-)”

Helpful Report

(S05) - Posted 10 years ago

“Comprehensive stock, all my requirements were in stock. I ordered via Click and Collect, had an email confirming all in stock and would be ready on allotted time. Which they were. Impressed with the level of service and personal attention. I will use you again. Thank you.”

Helpful Report

Posted 10 years ago

“Delivery always on time, orders usually always correct. The quality of some of the lengths could be better, especially the black ash which I use tons off but usually get at least 2-3metre lengths which are unuseable due to bad saw cuts or other general faults.”

Helpful Report

(S11) - Posted 10 years ago

“Always prompt and efficient service with the best products in the business.”

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(S01) - Posted 10 years ago

“Friendly staff. great prices and speedy delivery. What more can you want”

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Posted 10 years ago

“We're happy with the large choice of mouldings and sundries.Customer service generally good. Increasingly frustrated by the amount of moulding being delivered damaged (often with damage that should have been picked up prior to packing). Also, every order contains mouldings that are bent or twisted - unacceptable.”

Helpful Report

(S01) - Posted 10 years ago

“Always able to help when I need more than the normal level of service.”

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(S01) - Posted 10 years ago

“Despite living in a very remote area, our order was received within 3 days - great service”

Helpful Report

Posted 10 years ago

“ALWAYS HELPFUL ON THE PHONE AND ORDERS SENT OUT EFFICIENTLY”

Helpful Report

(S06) - Posted 10 years ago

“Excellent product range and fast service.”

Helpful Report

Posted 10 years ago

“Always a great experience in product range and service.”

Helpful Report

(S01) - Posted 10 years ago

“Their service is always efficient, fairly priced, good stock availability, well packed and delivered when they advise. On the odd occassion that I have spoken to the customer service department the issue has been dealt with quickly and efficiently. The chop service is an excellent option for us, and the moulding choices are very popular with our customers. My only very small note is that we have trouble disposing of the polystyrene packing that sometimes comes with the chop service. We prefer the bubblewrap they usually use as we can re-use that. Overall an excellent company to deal with and I would recommend at every opportunity.”

Helpful Report

(S01) - Posted 10 years ago

“Lion is a customer focused organisation with great products, great service and great prices. They seem to defy the Business School myth that a business can never provide all three!”

Helpful Report

(S01) - Posted 10 years ago

“Very with my purchase & speed of delivery.”

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Posted 10 years ago

“You need to put more wrapping on your deliveries !!!”

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(S08) - Posted 10 years ago

“Professional advice, a lot of choice and friendly staff. Jack showed us various options, but was maybe a bit pushy to up-sell to better (more expensive) types of machinery. We did spend more money than expected, but it's probable worth it. (time will tell). Overall though a pleasant experience, shopping with you.”

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Posted 10 years ago

“It is a good website, easy to use and the service was prompt”

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Posted 10 years ago

“Excellent service.”

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(S08) - Posted 10 years ago

“I am extremely happy with the delivery service. Roland is excellent and will be missed once Lion decide not to offer their own deliveries. The courier service is also very good. I am not happy with the minimum order requirements as being a small framing concern do not always need such large quantities. However, overall very pleased with Lion's service level.”

Helpful Report

(S01) - Posted 10 years ago

“Always received good customer service”

Helpful Report

(S05) - Posted 10 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,555 reviews