LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street, Birmingham, Birmingham
Rating: 4.77

4.8 Rating 6,552 Reviews

95 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Questions

Metrics

4.8

Based on 6,552 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street,
Birmingham
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service excellent. Always polite, helpful and friendly staff. Sometimes mouldings damaged or warped but quickly replaced. My main problem as a one man band is the minimum order of 15 sheets of MDF and 10 sheets of mount board. I now am having to buy mount board from else where and am considering moving to Centrado to fulfil all my framing needs where I can order just one sheet of mount board and smaller amounts of supplies.”

Helpful Report

Posted 4 years ago

Hi Mary, Thank you for your review and kind comments. We do understand that on the sheet material but it’s a case of finding a balance between offering as many options as possible and ensuring it can be suitably protected in transit. We do find the 10 sheets is the best way to achieve this. You can mix and match any sheet material of mountboard size and we have recently changed the corri backing boards so they can be included. Anything above 1200 x 800mm does still have to go in full pack quantities as it is too large for these mixed mountboard despatch boxes. Thanks again, Regards, Lion Team

Posted 4 years ago

“Customer Service excellent with next day delivery. Only downside is the very high delivery cost -£12-60 for a small box- hugely uncompetitive”

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Posted 4 years ago

“They are a great business and friendly and helpful staff cant do enough for you would recommend them to anybody”

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Posted 4 years ago

“Very good service like always”

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Posted 4 years ago

“Excellent service as usual and quick delivery.”

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Posted 4 years ago

“Very efficient, super quick deliver. Great selection of products. First purchase with this company but certainly won't be the last.”

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Posted 4 years ago

“Excellent value, fast delivery. Overall great service you would expect from a leading supplier.”

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Posted 4 years ago

“Products are always as described, are packaged well and delivered promptly.”

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Posted 4 years ago

“Bang on as ever. If there are ever any issues, they are dealt with swiftly & professionally; but they seldom happen!”

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Posted 4 years ago

“Ordered by phone, very pleasant, helpful man expedited my order which arrived promptly to Scotland after the Easter break. Mouldings arrived undamaged! Thanks again, Lion 🤩”

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Posted 4 years ago

“Excellent product range, first class online service.”

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Posted 4 years ago

“Cracking service as normal.”

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Posted 4 years ago

“Great quick service and using your chop service perfect sizes.”

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Posted 4 years ago

“good selection of mouldings”

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Posted 4 years ago

“After using a wonderful website the service is first class. The only problem o had was because I was late in submitting my order and it was split into 4 parcels, all parcels did not arrive on the same (great next day delivery) day.”

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Posted 4 years ago

“Used Lion Products for years - Great competitive prices and prompt delivery service - Highly recommend”

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Posted 4 years ago

“Excellent reliable service again.”

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Posted 4 years ago

“Excellent service quick delivery, very happy.”

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Posted 4 years ago

“Good service and product and a company I would use more often if the P&P was less prohibitive.”

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Posted 4 years ago

“So nice to have a wide selection available for anyone that requires small quantities!”

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Posted 4 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,552 reviews