Liquor Store Online Reviews

Name: Liquor Store Online
Rating: 2.63

2.6 Rating 57 Reviews

40 %

of reviewers recommend Liquor Store Online

2.6

Based on 57 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

657-234-3993

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Liquor Store Online 1 star review on 15th July 2022

Emilio

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“absymal waiting times for order to even get processed, then unusally long ship times. Sometimes order never arrives. Last time i'll be purchasing from them”

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Posted 2 years ago

“No reliable. Never got my shipment. FedEx messed up as well. Called and emailed liquor store and yet no response. I will never buy from them again.”

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Posted 3 years ago

“They were close to twice the price of other retailers. I tried to cancel my order 2 minutes after placing it and was unable to. I tried calling, emailing, and contacting paypal. They sent the bottle out 5 days after I asked them to cancel the order.”

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Posted 3 years ago

“SCAM!!! I ordered a bottle of Scotch to ship as a gift on the morning of July 31st. 5-7 day shipping was $29. I paid $129 for 2 day shipping. 4 days later they made a label. 6 days later the package will supposedly arrive. When I contacted to request the $100 I paid above standard shipping they said “ Thanks for your order. Since you ordered on Friday and we don’t ship out orders on weekends, our normal shipping date would be Monday or Tuesday. We strive to ship all orders out within 1-2 business days. We spell everything out on our shipping page here: https://www.liquorstore-online.com/shipping-policy/ We also stipulate that order processing and shipping is taking a little longer during COVID. Because you paid for expedited delivery, your order was put at the front of the line and was processed, picked, packed and shipped before all the ground orders.” If they accept payment of 2 day shipping but don’t even print a shipping label for 4 days, how is this not false advertisement? Time to contact the BBB.”

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Posted 3 years ago

“Company is a fraud. Never order from them. Awful customer service and they scam you. Tried to cancel my order 2 hours after I made it and they said I can’t cancel it. Do not buy.”

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Posted 4 years ago

“NEVER buy from this company. Ordered wine for $41.99, (featured on website with false image) and received a quantity with a $5.99 value. Nearly a 700% mark-up. Now that's BS.”

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Posted 4 years ago

“NEVER buy from this company. Ordered wine for $41.99, (featured with false image) and received an amount with a value of $5.99. Nearly a 700% mark-up. That is BS.”

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Posted 4 years ago

“Do NOT buy from Liquor Store Online. Made a purchase of $41.00 for wine featured with the wrong photo and was mailed a personal serving size. This was a nearly 700% mark-up. NEVER buy from this company.”

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Posted 4 years ago

“I ordered a case of canned wine for $43.19 plus shipping and tax. I received 1 can of wine for $43.19. For a $4 can of wine, I was charged $43.19. The other item in my order was for a bottle of wine (Frexinet), a $12 bottle of wine for which I was charged $40. Tried to report to the BBB in CA but the mail sent to the business address was returned. Next stop attorney general in CA.”

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Posted 4 years ago

“$50 for a bottle of Apothic wine? Bahahahahahaha ok toolbags..”

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Posted 4 years ago

“Edna Valley Chardonnay: $9.99 at Trader Joe's, etc. $57.99 at Liquor Store Online”

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Posted 4 years ago

“Clicked on a link for a certain item, checked out. Then noticed wrong item on my invoice. Sent an 2 emails, called twice trying to cancel my order before it shipped. The shipped anyway had FedEx stop delivery ... only wanted to refund 50% of my order...”

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Posted 4 years ago

“This "business" is a scam. My order was sent to the wrong state and thus returned to the sender. AJ, the lone customer service rep whom others seem to have dealt with, claimed that FedEx's tracking records are inaccurate and that the package was sent to the correct address. They now refuse to give a refund, and are forcing me to pay a "25% restocking fee." Do not buy from this store, they will take your money and pretend they sent you something. Scam.”

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Posted 5 years ago

“I experienced the same thing as several others- PayPal charged my acct/Visa immediately and after a week I still did not receive the products- AJ is the same one who emailed and called me to assure that the product was shipping ut never did- what a waste of time and effort- I filed a dispute with my VISA card to remove the charged- Brutal company experience”

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Posted 5 years ago

“Don't shop this fraud of a website. Bought a bottled and was billed on my credit card immediately. After over a week I still hadn't received any communications from this fraud of a website. Called an emailed several times with no response. Finally got through to someone named AJ after multiple attempts and was told that product hadn't shipped. AJ didn't know why it wasn't shipped and was disinterested in helping resolve the situation. Save your money and shop other legitimate online liquor store sites.”

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Posted 5 years ago

“My order was shipped to another state. I am not getting a response from customer service. I am out a lot of money and feel like I have been scammed.”

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Posted 5 years ago

Sorry for the delay in shipping John. Sometimes it takes a little longer than we want. Rest assured your bottle is on the way and you'll have it by end of the week! Enjoy!

Posted 5 years ago

“Liquorstore- online ripoff my pocket charged $23.95 for one bottle beer. It’s not mentioned this price for one bottle. I were expecting 5 cases of Taj Mahal but when I got it’ Only 5 bottle. They changed $8 for each bottle for delivery. Regular retail store change $3to 3.50 each bottle. For 5 bottle it cost me total $ 157 . Don’t ever buy this kind stuff from this store. Very very very bad experience.”

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Posted 5 years ago

Baldev sorry you feel like the cost was too high. Shipping liquor direct is most likely going to be more expensive than your local retailer.

Posted 5 years ago

Liquor Store Online is rated 2.6 based on 57 reviews