LiveOakMed.com Reviews

4.4 Rating 106 Reviews
87 %
of reviewers recommend LiveOakMed.com
4.4
Based on 106 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Read LiveOakMed.com Reviews
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Phone:

888-940-0605

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Anonymous
Anonymous  // 01/01/2019
HAVE BIT HAD A CHANCE TO HOOK UP THE SYSTEM YET. SO FAR, THE ASSY SEEMS EASY TO PUT TOGETHER. HOW OFTEN SHOULD I TEST THE SYSTEM TO INSURE THAT EVERYTHING IS OK? DOMINGO
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Posted 7 years ago
The product was delivered on time. It worked as advertised. We like it. We had difficulty placing the order.
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Posted 7 years ago
Great communication before the sale, even late at night. Shipping was very fast. Overall, I'm very happy and will check LiveOakMed first for medical equipment.
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Posted 7 years ago
PRICING IS A BIG PART OF BYUYING FROM YOUR COMPANY. I WOULD BE GREAT IF THERE WAS A LOCATION ON THE COMPUTER SYSTEM TO GET THE CORRECT PRICING.
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Posted 7 years ago
The product I purchased and installed for a customer failed after two weeks. (It was a shut off valve for a hand-held shower.) It was not an expensive product, but it did cost me a bit of credibility with that customer...
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Posted 7 years ago
Hard to find in USA other than UK for a good price. I think even your price is to high for this item on sale. Wish it had no pillow, seat pushes one forward as you rise. I turned it around. Have back pillow under legs. Otherwise will have to like it if I want a bath versus a shower.
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Posted 7 years ago
The Safe Patient lift expert, Andy, answered all of our questions about the Camel and even showed us how to use it through our webcam. Excellent customer service!
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Posted 7 years ago
Friendly and knowledgeable reps. Shipped out really fast!
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Posted 7 years ago
Seems like a very good product. Really answers a need.
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Posted 7 years ago
It works just fine. Hope it will last.
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Posted 7 years ago
Very knowledgeable courteous staff.
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Posted 7 years ago
Good products. Good service.
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Posted 7 years ago
Not sure why I paid additional for 3 day shipping when it took 8 days to arrive.
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Posted 7 years ago
Celeste, Thank you for bringing this delay to our attention. This extreme delay is unacceptable. For this delay and any extra inconvenience, we have credited back your order's full shipping and handling charge and 5% from your order's purchase price. Please let us know if there is any other way we can be of assistance. Thank You, Andy Maddux P: 888-940-0605
Posted 7 years ago
Our order came very quickly!
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Posted 7 years ago
good quality and good idea.
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Posted 7 years ago
Would have scored aces except for one very important issue: Live Oak seemingly has no email software program. Once my order was placed (for a rather pricey item), I received no further info on the order until UPS let me know the pkg. was due to arrive. I had to initially call Live Oak just to make sure the order had gone through. So, delivery time was quick, the price was the best I found on the web, and the person that i originally talked to was kind and informative. And I would order from the web site again should the need arise.
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Posted 7 years ago
Jean, I am sorry to hear that you did not receive any notification about your order. It shows in our system sending both an order and shipping confirmation to your address. Thank you so much for bringing this to our attention. We are currently investigating how the e-mails were not successfully received. Please let us know if you have any other questions about your new Elk. Thank You , Andy Maddux P: 888-940-0605
Posted 7 years ago
Delivered fast. Great customer service over the phone!!!
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Posted 7 years ago
Excellent customer service. When I called with questions about the product I was purchasing, the agent was courteous and informative. Ordering online was easy and I was updated daily about when I would receive my product.
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Posted 7 years ago
Fast delivery, haven't had to use it and hope I don't.
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Posted 7 years ago
My purchase from Live Oak Med was a wonderful experience. Everything including shipping was absolutely PERFECT. They are the best ever.
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Posted 7 years ago
LiveOakMed.com is rated 4.4 based on 106 reviews