LiveOakMed.com Reviews

Name: LiveOakMed.com
Rating: 4.38

4.4 Rating 106 Reviews

87 %

of reviewers recommend LiveOakMed.com

4.4

Based on 106 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

888-940-0605

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Answered all my questions”

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Posted 7 years ago

“HAVE BIT HAD A CHANCE TO HOOK UP THE SYSTEM YET. SO FAR, THE ASSY SEEMS EASY TO PUT TOGETHER. HOW OFTEN SHOULD I TEST THE SYSTEM TO INSURE THAT EVERYTHING IS OK? DOMINGO”

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Posted 7 years ago

“The product was delivered on time. It worked as advertised. We like it. We had difficulty placing the order.”

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Posted 7 years ago

“PRICING IS A BIG PART OF BYUYING FROM YOUR COMPANY. I WOULD BE GREAT IF THERE WAS A LOCATION ON THE COMPUTER SYSTEM TO GET THE CORRECT PRICING.”

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Posted 7 years ago

“The product I purchased and installed for a customer failed after two weeks. (It was a shut off valve for a hand-held shower.) It was not an expensive product, but it did cost me a bit of credibility with that customer...”

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Posted 7 years ago

“Hard to find in USA other than UK for a good price. I think even your price is to high for this item on sale. Wish it had no pillow, seat pushes one forward as you rise. I turned it around. Have back pillow under legs. Otherwise will have to like it if I want a bath versus a shower.”

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Posted 7 years ago

“Seems like a very good product. Really answers a need.”

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Posted 7 years ago

“good quality and good idea.”

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Posted 7 years ago

“Would have scored aces except for one very important issue: Live Oak seemingly has no email software program. Once my order was placed (for a rather pricey item), I received no further info on the order until UPS let me know the pkg. was due to arrive. I had to initially call Live Oak just to make sure the order had gone through. So, delivery time was quick, the price was the best I found on the web, and the person that i originally talked to was kind and informative. And I would order from the web site again should the need arise.”

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Posted 7 years ago

Jean, I am sorry to hear that you did not receive any notification about your order. It shows in our system sending both an order and shipping confirmation to your address. Thank you so much for bringing this to our attention. We are currently investigating how the e-mails were not successfully received. Please let us know if you have any other questions about your new Elk. Thank You , Andy Maddux P: 888-940-0605

Posted 7 years ago

“Fast delivery, haven't had to use it and hope I don't.”

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Posted 7 years ago

“Only used it twice so far, but was better the second time. Takes a little getting used to the process and sitting in correct placement for inflation and deflation is a skill that improved with second use. Seems like it will save us from major renovations in bathroom making our present tub safer to use. The battery pack is easy to use and charged without a problem. I keep it plugged in when not in use. Folding up the device for hanging was a bit of a challenge the first time as the diagram was not very helpful. Now that I have discovered how to do it, all is fine. We hung it on a wide plastic hook in a closet when not in use.”

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Posted 7 years ago

“Received My Item I Bought . Although We Would Like To See More Items Online That Would Be Helpful. I asked On Your Website & It Said Not Found.”

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Posted 8 years ago

Jim, we are glad to hear that you successfully received your order. What specifically were you looking for online? We would be glad to be of assistance. Thank You

Posted 8 years ago

“Still waiting for the belts as mentioned in the instruction book.i do not want to take risk as I am disabled and no assistance available.”

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Posted 4 years ago

“I ordered a replacement monitor from LiveOakMed.com, but about ten days later had not received notice that it had been shipped. When I inquired via email, the company was immediately responsive. The monitor was shipped within two days and received shortly thereafter.”

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Posted 5 years ago

“I was disappointed that the Camel battery delivery was delayed due to inventory damage because I really needed it and there was no other place I could purchase it. Andy Maddux maintained contact and tried his best to fill my order and I would buy from the company again.”

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Posted 5 years ago

“I was happy with the product - it was sturdy and exactly as described. The price was competitive. My call into LiveOakMed regarding the status of the order was handled efficiently by the person I talked with.”

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Posted 6 years ago

“The shut off valve does not fully close it leaks bye”

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Posted 6 years ago

“Not sure why I paid additional for 3 day shipping when it took 8 days to arrive.”

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Posted 7 years ago

Celeste, Thank you for bringing this delay to our attention. This extreme delay is unacceptable. For this delay and any extra inconvenience, we have credited back your order's full shipping and handling charge and 5% from your order's purchase price. Please let us know if there is any other way we can be of assistance. Thank You, Andy Maddux P: 888-940-0605

Posted 7 years ago

“The "lazy susan" seat device which was supposed to help my husband (who has Parkinsons Disease) swing into his seat in our car did not function well at all. It was too soft and too low for a leather bucket seat. The door handle was smaller than we expected and, without the help of the swiveling seat cushion that didn't swivel well, also did not do its job. It was not easy to return this item - returns are through a drop ship facility and not free. So, adding to the original cost of this item and expensive shipping to us (which we paid, of course), we had to pay to ship it back. I am not pleased with the experience, hence, our poor rating.”

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Posted 6 years ago

“The box in which the AirFlo was packaged was smashed when we received it. We have not yet had an opportunity to try out the system, to be sure it works properly; however, when paying more than $2,000 for an item, I would expect it to arrive in perfect condition.”

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Posted 6 years ago

LiveOakMed.com is rated 4.4 based on 106 reviews