LloydsPharmacy Reviews

“ This company should be avoided at all costs. They are the worst customer service you can get. Very unhelpful, slow to refund and simply a horrid company to deal with. They took a week of questions and wanting images for a simple prescription. PLEASE don't ever use this appalling bunch of amateurs ”

“ I used to have a very efficient ordering & delivery service with Echo Pharmacy but since LloydsPharmacy took over my medication is rarely in stock & can take weeks to arrive. Why can’t Lloyds source my medication when my local pharmacy can source my medication within 24 hrs ? ”

“ A month ago I used the lloyds pharmacy website to book a cholesterol test at the nearest branch offering this service. ”

“ This is very terrible bank and very bad customer service.... ”

“ However since that time the service has deteriorated beyond belief. ”

“ Do not order from Lloyds Pharmacy. I placed online order 16/3/23 due by 26/3/23. Chased 27/3/23 promised for 30/3/23. Chased again 3/4/23 offered 20% refund because I said I wanted issue to be logged as complaint. Told due to technical difficulties now due w/c 10/4/23 but on 12/4/23 received email saying they were refunding me because I had cancelled my order, which I had not done. Following day I got another email saying product back in stock if I would like to reorder! Er nope, never deal with them again, no way of tracking online orders and unable to get through on phone. Very, very bad service, will never use them again ”

“ After she knew I came from far away today she asked me to wait after she finished service for the other customers. ”

“ Poor, incompetent service month after month is unacceptable. ”

“ Not sure what sort of service is this. ”

“ I placed an order on the 29th of November, and still haven't received it!! Their customer service is non-existent. ”