LOFT Reviews

“ Love my Robin Day Polo chairs. They look great in my new little coffee spot in my new flat. OK the finish isn’t perfect but they are robust and extremely good value. Delivery was great too. The company was happy to rearrange to a date of my convenience. ”

“ Josh, Ben and Gordana are always incredibly helpful, quick and efficient. Their customer service is 10/10 and I have zero complaints or criticism to provide. Delivery is really quick and installation is usually completed same day. Thank you Josh, Ben and Gordana for your conistently great customer service and care. ”

“ Excellent customer service. I amended the order twice right up to the night before delivery and the team were super cooperative and got the order exactly right. ”

“ Super efficient. Ordered on Thursday delivered on Friday. Wow. Delivery guys excellent - polite charming and efficient. Took off packaging and removed old mattress. A*. ”

“ Really excited to own this sofa. The team has been incredible helpful and was on time with the delivery. ”

“ The order process was fine and delivery was good. The only reason for not getting a higher score was the length of time between placing the order and informing us that the order was accepted and processing. ”

“ Bought 2 Emile chairs easy to put together also great value and super delivery. ”

“ The customer service was exceptional. I received a call to inform me about the delivery date, and another one when the driver was en route. Additionally, the driver went above and beyond by assembling the chair I bought and disposing of all the packaging. Not only does the chair look fantastic, but it is also incredibly comfortable. ”

“ Great products and easy delivery ”

“ Thanks to the entire LOFT team, we are very pleased with the service provided by LOFT to help us furnish our new home in London. We were taken care of from the furniture selection process through furniture delivery and installation. We would highly recommend LOFT to other homeowners for all their furniture needs. ”