“Love my Robin Day Polo chairs. They look great in my new little coffee spot in my new flat. OK the finish isn’t perfect but they are robust and extremely good value. Delivery was great too. The company was happy to rearrange to a date of my convenience.”
“Josh, Ben and Gordana are always incredibly helpful, quick and efficient. Their customer service is 10/10 and I have zero complaints or criticism to provide. Delivery is really quick and installation is usually completed same day. Thank you Josh, Ben and Gordana for your conistently great customer service and care.”
“There was a glitch on their new website with pricing so I emailed and within 24 hours received a very helpful reply. I ordered the Dixie chair online, which i'd already sat on in Kampus Gneral Store, Manchester, and emailed to ask if I could collect from their warehouse in Manchester. Again received a prompt reply and also spoke to someone on the phone and arranged a collection removing shipping fee. So, great customer service all round! And I already know the chair is very comfertable. Well done LOFT!”
“It's always great working together with the LOFT team. They are excellent in communication and always keep me up to date about what's going on. I always enjoy working with Angharad Matthias, Milo Mussendan, and Ashlie Bullas. They are the best!”
“LOFT are reliable, trustworthy and work with integrity. I always have a great experience with LOFT and they always provide great support and advice. I worked closely with Gordana who is exceptional in her role and I couldn't recommend more highly. Thank you for all your hard work!”
“Excellent customer service. I amended the order twice right up to the night before delivery and the team were super cooperative and got the order exactly right.”
“Super efficient.
Ordered on Thursday delivered on Friday. Wow.
Delivery guys excellent - polite charming and efficient. Took off packaging and removed old mattress. A*.”