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Lookfantastic.com Reviews

3.1 Rating 58 Reviews
53 %
of reviewers recommend Lookfantastic.com
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Lookfantastic.com 1 star review on 6th May 2025
FrancisOlivia 771 At Gmail. Com
Lookfantastic.com 5 star review on 22nd April 2025
Suzanne
Lookfantastic.com 5 star review on 22nd April 2025
Suzanne
Lookfantastic.com 1 star review on 4th June 2024
Muhammad Numan Saeed
Lookfantastic.com 1 star review on 4th June 2024
Muhammad Numan Saeed
Lookfantastic.com 1 star review on 4th June 2024
Muhammad Numan Saeed
Anonymous
Anonymous  // 01/01/2019
Hermes damaged the goods, but Lookfantastic aren't dealing with it. Made an order over 2 weeks ago and was informed that the goods were damaged in transit when on delivery by the courier (Hermes). These things happen and i understand. However, Look fantastic are refusing to do anything until they receive confirmation from Hermes that the goods were damaged. Customer service has been rude and unhelpful. I don't think I'm alone in thinking that the relationship between lookfantastic and Hermes is nothing to do with me, and sitting with £150+ out of pocket, refusing to re-process my order and not issuing a refund is extremely unfair.
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Posted 4 years ago
Paid £350 of items but only received 2 items with the rest missing. Called helpline many times since March but kept saying it's closed. Emailed and received a reply saying can't help and tried to email back but got bounced back/unable to send. Being a loyal customer for more than 8 years, this is what the company treated us. We will not use this company again forever.
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Posted 4 years ago
Complete fraud. Scam Artists. They took my money and sent me a plastic mug in a box to make it look like they sent my items.
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Posted 4 years ago
Scam website!!!stay away i never received my product nor my refund have to chargeback
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Posted 5 years ago
Lookfantastic.com is rated 3.1 based on 58 reviews