Lookfantastic Reviews

“ It says delivery 5-7 days, it’s already been 10 and nothing. They reply only email they prefer. ”

“ Appalling customer service, designed to make you give up on complaints. Delivery arrived nearly ten days late and damaged. Spent all day trying to contact them. Avoid this bunch of cowboys at all costs. ”

“ Ordered same day delivery as I was leaving Dubai next day . Paid the extra same day fee. Nothing came no number to call that works for customer service and 24 hours to get a email response from them . To say it can take up to 5 days and possibly 2 seperate shipments . Deceiving and false advertising do not trust this site . ”

“ Do I even want to give them one star? I wrote to them in early August that the delivery person had shown me the broken items in the shipper carton (likely due to poor packing) and said he will return it to the sender (company). Until today (11 Oct) I still don't have replacement but I had already paid over $200. Communication with them is a challenge, just keeps going around in circles. Utterly disappointed. ”

“ I have never had a delivery without issues. ”

“ DO NOT use this company! Missing items, damaged items, inadequate delivery packaging, still not resolved after 2 months! Dreadful customer service and experience! They shouldn’t be trading!!! ”

“ I was offered a ‘deal’ a 20% coupon if I used ‘relaxed delivery’. ”

“ Placed an order before Christmas and paid extra for next day delivery. ”

“ I placed an order 3 weeks ago for Redken shampoo and received a message from Evrie a week ago to say it had been delivered but it hadn’t and no proof of delivery. ”

“ Ordered item , was told 1st 2nd Jan, emailed but was advised that a delivery failure notification happened. I spent in good faith £17.50 and for what!!!! Looks like a scam to me!!!!????? Will be letting others know!! ”