lordandtaylor Insights

lordandtaylor have a Customer Happiness Grade of D. Customers are unhappy with their customer service.

 

D
Happiness Grade
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D

Customer Service - Average

50.00%
Industry Average
" Very disappointed with customer service. They have false advertisement. The “Indian” customer service rep was reading her “script”. I spent an hour and was given a fake order draft number. I have reached out to cooperate with no response yet. https://t.co/EiA7Im9m6o "
- Shelby67691910

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Alice, Customer Support