Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.88

4.9 Rating 4,714 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Lovefone 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first place I've ever had my phone fixed where it has been on time, perfectly done and given back to me with a smile! Definitely worth the trip in to town to have it done and there is an excellent coffee/crepe shop moments away while you wait :)”

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Posted 7 years ago

“Once again, best and fastest service ever. Loyalty rewarded, i really recommend it.”

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Posted 7 years ago

“Extremely efficient, put in the request at midday, courier had collected, fixed and returned to me by 4pm the same day. No fuss.”

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Posted 7 years ago

“All good !”

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Posted 7 years ago

“Simple to book in, quick, straightforward service, good advice on screen protectors/ cases. Quick email communication and courteous service on the phone when I had to call as I was late. Thanks lovefone!”

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Posted 7 years ago

“Really pleased with the service. I was early for my appointment but my phone was sorted within 20 minutes of my arrival. Professional, polite service. Would definitely recommend.”

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Posted 7 years ago

“Awesome service! i was impressed!”

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Posted 7 years ago

“Very quick and friendly service, my phone was fixed in half an hour and I thought the cost was very reasonable too. Would recommend.”

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Posted 7 years ago

“Very kind and clever.”

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Posted 7 years ago

“Amazing quick and decent price will have to see how long it lasts but with a lifetime warranty, we should be good.”

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Posted 7 years ago

“Perfect! Exactly what I was expecting... They fixed my home button in 30 minutes. Really happy with the experience.”

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Posted 7 years ago

“I had my screen replaced at Lovefone about two years ago, at half the price that Apple charges. Was quite happy with the result. Recently the screen came off a little bit from the top, but they fixed it again as part of the lifetime warranty they offer. Overall quite satisfied.”

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Posted 7 years ago

“Excellent service. Fast. Good price. Nice shop. Thoroughly recommend.”

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Posted 7 years ago

“Fast, professional, helpful. Highly recommended.”

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Posted 7 years ago

“Good service, nice staff. Love fone services is only available for Apple phone . Not for other brands.”

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Posted 7 years ago

“I got my iPhone screen replaced and they did it very quickly and efficiently. However, I was disappointed by the quality of the replacement screen.”

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Posted 7 years ago

“Great service. Much cheaper than apple stores.”

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Posted 7 years ago

“I got my iPhone 6s screen replaced by lovefone. While they replaced the screen within 15 minutes the quality of the screen is not good at all. The touch no longer works like it’s meant to, and is unresponsive or doesn’t respond right to the touch actions performed.”

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Posted 7 years ago

“Literally the worst scam ever. My phone is so hard to navigate now nothing is coordinated. My phone keeps dialing numbers, clicking on random apps. The quality of my photos on Instagram has gone al grainy on the story. Additionally I know they advise that the cheaper option gives a weird blue colour but it literally does. This is literally the most disappointing 89 pound ever spent. Even typing this is difficult. I stressed that I was going on a business trip and hence required my phone. I can’t even use my phone now and I’m stuck with this unusable phone for 5 days. Awful”

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Posted 7 years ago

“I recently went to Lovefone to get my charging port replaced and they were GREAT. The whole process was super easy, cheap and I felt like my phone was in good hands. They're open until 6pm so you can easily pick up your phone after work which is a huge plus. Would highly recommend. :)”

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Posted 7 years ago

Lovefone is rated 4.9 based on 4,714 reviews