Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.88

4.9 Rating 4,706 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,706 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Lovefone 5 star review on 27th July 2025

Mildred Johnson

Lovefone 5 star review on 23rd June 2025

Dorothy Brown

Lovefone 1 star review on 11th June 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My phone repair was done super quick!! I had no problems at the branch i went to and the customer service was great.”

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Posted 6 years ago

“Unbelievably quick service. Was only without my phone for 1.5 hours including them picking it up and returning it by courier.”

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Posted 6 years ago

“Lovephone took about 10 minutes to replace the battery in my elderly 4s while I waited, and now it is as good as new. Highly recommended”

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Posted 6 years ago

“Great service once again. Quick, easy and organised. Theses lovely people changed my iPhone screen in 15 minutes flat while I waited in store. This is the second time I’ve used Lovefine and I won’t use anywhere else now.”

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Posted 6 years ago

“Fantastic service! My smashed iphone screen was repaired within 25 min at Holborn phone box. Fouad was friendly, polite and professional. He even went out of his way to bring my phone to me, in the coffee shop I was waiting at when he was done repairing it. Thanks & keep it up”

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Posted 6 years ago

“Can’t rave over Lovefone hard enough. What a fantastic concept! My son smashed his iPhone a few days before we left the U.S. for our London vacation. On a whim I searched Google for phone repair in London, found Lovefone, and made an appointment. We were amazed to find this repair business was literally located in an old red phone booth. What a great use of otherwise abandoned space! The most impressive thing? My son’s phone was fixed in less than 20 mins. It’s been two weeks and the phone is still working like new. In sum: creative business model with amazing service! Thanks!”

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Posted 6 years ago

“Excellent, positive, friendly service - I used the express mail service and it was seamless, helped very much by Anca who was great. Thank you.”

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Posted 6 years ago

“Great service, really easy and quick - fixed my iPhone’s camera lense in 15 minutes.”

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Posted 6 years ago

“A fantastic service. I dropped in without an appointment for a repair to a cracked camera lens and the job was completed whilst I waited inside 5 mins. Excellent customer service.”

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Posted 6 years ago

“I really recommend the Lovefone!!”

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Posted 6 years ago

“Very quick & good. Got my phone back within an hour and everything has been great since (had the screen fixed a couple of months back). Would use again.”

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Posted 6 years ago

“Excellent service! Quick, professional, lovely staff and fantastic result! Would recommend 150%.”

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Posted 6 years ago

“I booked appointment on 5-Jan at 10:00. I arrived at the shop at 09:50. I waited until 10:15. There was no sign of staff, shop was completely closed. I decided to leave the site. I came back and staff said he had problem with the train when he want to come to open the shop.”

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Posted 6 years ago

“Had a broken screen replaced a few months ago and it stopped working properly. I took it back in and they fixed it free of charge! Really nice friendly guys. Would recommend”

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Posted 6 years ago

“hard working man handling all customer enquiries and doing the technical repairs. Good service and good value”

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Posted 6 years ago

“Fantastic service, has given my phone a completely new life after the battery change by LoveFone”

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Posted 6 years ago

“Lovely staff, fast service, after the fix my phone was good as new. Recommended!”

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Posted 6 years ago

“The back camera of my phone was replaced within 20 minutes and the store was at a very convenient location and also very easy to find! The guy who fixed my phone was also very lovely and very thorough - he asked me to stay a while to check it worked and to check I was satisfied with the quality of work before I left! I would definitely recommend them.”

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Posted 6 years ago

“Had a great experience at Lovefone. Came in for a screen replacement and it was replaced within 30 mins. Fouad was great and kept me involved in the process and made sure I was happy with the repair before payment. Would definitely recommend this place to friends.”

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Posted 6 years ago

“Excellent service. Guy was very knowledgeable and friendly. Most reasonable prices around in London. Lifetime warranty too. If you need your phone fixed this is the best place to take it to.”

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Posted 6 years ago

Lovefone is rated 4.9 based on 4,706 reviews