Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.88

4.9 Rating 4,733 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,733 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely pleased with the service and would 100% recommend - they went the extra mile to help me fix my phone, happy with both the customer service, the work and the price”

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Posted 8 years ago

“One of the best services I've ever used. Would highly recommend! Super quick service, easy to use and understand, and great customer service. I had to reschedule my courier and it was no hassle and completely fine. I feel they went above and beyond my expectations. As much as I hope not to smash my phone screen again, I would definitely use this service again.”

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Posted 8 years ago

“Mazing system, amazing service and very efficient. I would recommend them to anyone.”

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Posted 8 years ago

“The phone was perfect. No scratches, long-lasting battery. Everything as new really. Delivery on time. Absolutely recommended. Love phone is a serious company. They deliver what they promise. No scam or tricks.”

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Posted 8 years ago

“Quick and easy, works perfectly”

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Posted 8 years ago

“So easy to book, friendly staff - and all done in under 15 minutes m good as new! Thoroughly recommend these guy!”

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Posted 8 years ago

“I paid for pristine phone which is advertised without scratches but screen is scratched.”

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Posted 8 years ago

Hi Jeremy, We're really sorry to hear this. Your feedback is much appreciated and we do hope you give us the chance to sort it out. All our Certified Refurbished handsets in Pristine and Very Good condition are fitted with new screens. We'll be in touch shortly to arrange a convenient solution. Best regards, The team @ Lovefone

Posted 8 years ago

“Very efficient service. Easy to book and was no hassle at all. Definitely recommend!”

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Posted 8 years ago

“Great service, got my screen replaced quickly and easily!”

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Posted 8 years ago

“Very helpful when I rang and completed what I needed done in 5 minutes”

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Posted 8 years ago

“It was so fast and easy to book an appt and get a confirmation by email. The process to get my battery replaced only took about 20 minutes and the service from the staff was lovely too. Much better option than posting off your phone to an online service provider.”

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Posted 8 years ago

“Quick and helpful service”

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Posted 8 years ago

“Very fast and reliable repair of my phone. Vlad was very helpful! Thank you!”

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Posted 8 years ago

“Simple, quick, efficient & no mess :-)”

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Posted 8 years ago

“Quick and excellent service, 12 months warranty (battery), transparent costs”

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Posted 8 years ago

“The service was super quick and easy!”

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Posted 8 years ago

“Quick service”

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Posted 8 years ago

“Great service! Changed my iPhone 6 battery while I waited. Thanks guys!”

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Posted 8 years ago

“On vacation in London, dropped my phone and shattered the screen. In the US this would have been several trying days of waiting for a repair. Lovefone had my phone repaired in 30 minutes! I am so grateful how easy they made this for me! Can't recommend them highly enough! They really saved me a lot of grief! Thank you Lovefone!”

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Posted 8 years ago

“The aftercare is really superb. When my replacement screen started to become detached from the base, they fixed it on the spot without hesitation.”

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Posted 8 years ago

Lovefone is rated 4.9 based on 4,733 reviews