Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.88

4.9 Rating 4,706 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,706 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Lovefone 5 star review on 27th July 2025

Mildred Johnson

Lovefone 5 star review on 23rd June 2025

Dorothy Brown

Lovefone 1 star review on 11th June 2025

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Anonymous // 01/01/2019

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“I had battery replacement and new charging port fitted - Lovefone made it easy and fast!! Dropped my phone off and picked it up 30 minutes later - like having a new phone again! Professional service and a total bargain too! Would highly recommend to anyone who needs repairs...”

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Posted 6 years ago

“I had my old iPhone 5s battery replaced. The good thing is that I can now use the phone for longer. The bad thing is that the upper left portion of my screen is no longer properly attached and after highlighting this problem to Lovefone, the staff just said that "this is normal when you change batteries on old iPhones. The glue/rubber might losen when you take off the screen". Huh? I have my doubts since I haven't seen this happen when going through Apple's service. However, since the phone already is old I opted for the cheaper option at LoveFone. Cheap isn't always better.”

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Posted 6 years ago

“Really polite, convenient and fast. He did an excellent job with my phone as well - works great.”

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Posted 6 years ago

“A brilliant service. It only took 20 minutes. I absolutely recommend!”

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Posted 6 years ago

“Been there twice, very fast and friendly service and nicely done for a fair price! definitely will be back if needed :-)”

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Posted 6 years ago

“Amazingly efficient service. My phone was back with me fully repaired within 4 hours of collection.”

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Posted 6 years ago

“Great service - booked for an appointment that same morning, dropped off the phone for a screen replacement and was all done in 20 mins. Guy was good to deal with. Very happy - fast, no fuss, looks great and works perfectly.”

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Posted 6 years ago

“Great, quick service. They replaced my phone battery very quickly.”

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Posted 6 years ago

“Quick turnaround and good service. Thanks.”

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Posted 6 years ago

“Amazing experience. Ultra fast service and perfect assembly as explained and discussed”

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Posted 6 years ago

“very easy to book, fast repair, screen and home button replacement in only 45 min. excellent job”

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Posted 6 years ago

“Really handy service, iPhone screen fixed during my lunch and offered a discount due to a short delay”

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Posted 6 years ago

“Dropped and shattered iPhone 6 screen 4pm Thursday. 30 mins later had an appointment booked with LoveFone for 10:30am Friday (Apple Store didn't have any appointments until the following Thursday and was more than double the price). Arrived at LoveFone just gone 10:20am and they said it would be around 30 mins, so I waited in store. Took about 5 mins for them to finish with a device they were currently working on and I was out by 10:34am with a fresh screen. Can't really ask for a better service.”

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Posted 6 years ago

“Nice staff member served me, was very straightforward, has approached me when I entered. Has fixed my broken screen within 15 minutes, while I waited. I'm very happy with the service and the idea of booking slots is amazing. I went to fix my screen during my work break ;) The price is ok and still better than buying a new phone. I would recommend this service provider to anyone.”

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Posted 6 years ago

“Quick, easy, A* service”

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Posted 6 years ago

“Very fast, cheap and quality - very good work !”

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Posted 6 years ago

“Quick and easy... 30 mins to fix my screen.”

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Posted 6 years ago

“Very good company, the replacement screen was fitted quickly and effeciently. Unfortunately something happened to the ID touch screen afterwards but i took it back to the shop the next day and all was mended quickly.”

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Posted 6 years ago

“Easy to book, quick and efficient service. I liked to be able to choose the slot online and to simply have my mobile fixed while having a drink at the coffee shop nearby.”

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Posted 6 years ago

“Efficient & effective.”

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Posted 6 years ago

Lovefone is rated 4.9 based on 4,706 reviews