“In early October I ordered a Matala Biosteps Pro kit which consisted of a filter, pump and UV clarifier and pipework for my 9,000 litre fish pond. Good communication by the staff at Love my Pond who were very helpful and my order was dispatched quickly and arrived promptly.”
“EVEN THOUGH I MADE A MISTAKEN IN MY ON LINE ORDER I WAS CONTACTED BY EMAIL AND THE PROBLEM FIXED QUICKLY ..
VERY HAPPY WITH THE SEVICE AND DELIVERY ..”
“As far as I can tell Love My Pond did everything right but as yet I have not received the item. I have an unresolved case with the transport company.”
“It has been nearly two months and I have not received my order. Now my emails are being ignored. I have ordered this product before and it got delivered to my door without a problem. Where is my order?”
“I would love to write a glowing review but I have enquired several times with the courier as to where my order is. It is obviously lost so hopefully I will be able to retract this review when I eventually receive and use the product I ordered.”
“paid for a 30 metre roll of repair tape and got a 10 metre and it was like $180 dollars ?? way to much for 10 metre
had a phone converstion with a nice lady but havent heard nothing for 2 weeks”
