Love What You Eat Reviews

Name: Love What You Eat
Address: Unit 5 Crossways Lane, Thornbury,, Bristol,
Rating: 4.31

4.3 Rating 65 Reviews

83 %

of reviewers recommend Love What You Eat

Questions

About Love What You Eat:

Love What You Eat offers an unparalleled selection of premium seafood and meat, sourced from top-notch suppliers with decades of experience in the food industry. Our partnerships with esteemed suppliers like John Sheppard for meats, Wing of St-Mawes for frozen fish, Castlemead Poultry for free-range chicken, and artisan producers like Alex Spink & Sons for Arbroath Smokies ensure that you receive only the finest quality products.

Our frozen fish is individually quick frozen to preserve freshness, locking in the flavors and nutrients until you’re ready to enjoy them. Whether you’re craving succulent meats, flavorful seafood, or artisanal specialties, Love What You Eat has you covered.

Experience the difference that quality makes by ordering from Love What You Eat today. With our commitment to excellence and decades of expertise in the industry, you can trust that your meals will surpass anything you’d find at a supermarket.

Visit Website

Phone:

01454 572 072

Email:

info@lovewhatyoueat.co.uk

Location:

Unit 5 Crossways Lane, Thornbury,
Bristol,
BS35 3UE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t deliver one product I ordered, will never deal with this lot again as very poor service.”

Helpful Report

Posted 1 year ago

Dear Cheryl, Thank you for sharing your feedback with us regarding your recent experience with Love What You Eat. We genuinely value your input and are truly sorry to hear that your experience fell short of your expectations. We apologise for the missing product in your order and understand how frustrating this can be. Our aim is to ensure that every customer receives the products they expect, and we regret any inconvenience caused by this oversight. Your feedback is important to us, and we appreciate you bringing this issue to our attention. We are committed to improving our services and hope to have the opportunity to serve you better in the future. Best wishes, LWYE

Posted 11 months ago

“Sub quality, mistakes made on orders. Refunds given but I don't need the hassle. If you can't get the service right...don't bother”

Helpful Report

Posted 1 year ago

Dear Peter, Thank you for taking the time to share your feedback about your recent experience with Love What You Eat. We are genuinely sorry to hear that your order did not meet your expectations and for the hassle you faced with our service. We apologise for the subpar quality and any mistakes that were made. Your experience is important to us, and we are committed to making the necessary improvements to ensure this does not happen again. We appreciate you bringing these issues to our attention, and we hope to regain your trust in the future. Best wishes, LWYE

Posted 11 months ago

“I know this is a small family business and I don't like to give bad reviews, However the way your Company has treated My Mother who is a Disabled pensioner and is also housebound, Three members of your company spoke to her and ALL were in desperate need of anger management, I walked into my Mum's house and I have NEVER seen her so distressed, And all because she dared to tell you how bad and dirty the mussels were that she received, How dare you treat her in this manner, even after I emailed you you still had an anger problem, Your Company needs to get anger management and learn some people skills, Because if you think it's ok to treat an elderly woman and get her so stressed she is in tears sobbing, well you should not be running a business”

Helpful Report

Posted 1 year ago

Dear Agnes, Thank you so much for taking the time to provide us with your valuable feedback on Love What You Eat. We truly appreciate your input and are grateful that you reached out to let us know about your experience. We would like to offer our sincere apologies for any inconvenience or disappointment caused. We understand your concern regarding your attempt to contact us on behalf of your mother, and we apologise for any difficulties encountered in this process. We are happy we have now rectified this issue with your mother (spoken to via email). Once again, thank you for bringing this matter to our attention. Your feedback is immensely valuable to us, and we look forward to resolving this issue and ensuring a positive experience for you Kind regards, LWYE

Posted 1 year ago

“Never got my order”

Helpful Report

Posted 1 year ago

Dear Elena, Thank you so much for taking the time to share your feedback with us regarding your experience with Love What You Eat. We greatly appreciate it! Firstly, we want to sincerely apologise for the inconvenience you faced with your order. We understand how frustrating it can be when such situations arise, and we truly apologise for falling short of your expectations. We do not like to let our customers down and are sorry we had to issue a refund. Your feedback is valuable to us, as it helps us identify areas where we can improve our services. Once again, we genuinely appreciate your time and effort in bringing this matter to our attention. Thank you for your understanding, Elena. We look forward to hearing from you soon. Best regards, LWYE

Posted 1 year ago

“Service was great however the product was very poor. The scallops were covered in thick ice and this had deteriorated the scallop flesh with freezer burns. Again the prawns were in the same condition with huge lumps of ice on them. when they were defrosted the shells of the prawns were soft and the prawn flesh falling to bits. Not happy at all”

Helpful Report

Posted 1 year ago

Dear Andrew, Thank you so much for taking the time to provide us with your feedback on Love What You Eat. We truly appreciate your honesty and apologise for the disappointing experience you had with our product. We are truly sorry to hear that the scallops and prawns you received were in poor condition, with freezer burns and excessive ice on them. This is certainly not the quality we strive to deliver to our customers. We deeply regret any inconvenience this may have caused you. Your feedback is invaluable to us as it helps us identify areas of improvement and ensure that such issues do not occur again in the future. We want to make it right and provide you with an exceptional dining experience. In order to rectify this situation, we would appreciate it if you could provide us with more details regarding your order. This will help us investigate the matter further and take appropriate action. Please feel free to drop us an email and we can look to rectify this and provide some compensation to yourself as well Once again, we sincerely apologise for any dissatisfaction and thank you for bringing this matter to our attention. We truly value your patronage and look forward to the opportunity to make things right for you. Best regards, LWYE

Posted 1 year ago

Love What You Eat is rated 4.3 based on 65 reviews