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The customer service is amazing. They are very responsive and helpful. My order was right within this tariff turmoil, which took US customs 10 days to clear. I understand the delay in customs is not controllable by LOZURI but the whole journey from order confirmation to getting the order took 28 days in total (still took LOZURI 18 days to ship out my order) was beyond my understanding. But the order was well packaged and authentic.
”
posted 4 weeks ago
- Anonymous
“
The Paraboot Michaels that I ordered arrived in about a week and I’m pleasantly satisfied with it. I am impressed by the responsiveness of your staff and the updates I got on the progress. Thank you for your amazing service.
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posted 1 month ago
- Roan G
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Very good customer service and I was very happy with my handbag
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posted 1 month ago
- Lisa A
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Excellent customer service
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posted 1 month ago
- Haroon
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Excellent service
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posted 1 month ago
- Abdullah
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Thank you LOZURI for such quick service and wonderful communication.
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posted 1 month ago
- NANCY
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So happy with the purchase. Perfect bag. Perfect service. Feel assured the whole process.
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posted 1 month ago
- Anonymous
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Excellent customer service product is exactly as listed designer names authentic
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posted 1 month ago
- Ann S
“
I was searching a dress and found it on Lozuri. It’s a color that’s hard to find elsewhere, but you have it. I was hesitant because I didn’t know this website, but I decided to give it a try. The service was quick and efficient.
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posted 1 month ago
- Unchalee
“
Great service from start to finish . Lovely coat . Quick delivery.
”
posted 1 month ago
- Louise L
