LSH Auto UK Insights

LSH Auto UK have a Customer Happiness Grade of F. Customers are unhappy with their customer service.

 

F
Happiness Grade
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33.33%
Industry Average
" the car disappeared and then returned full f fuel as arranged Great we thought - home time, OH NO we then had to wait for the finance to go through - even though we had completed all documentation the week previous, it was now nearly 12 o clock and the staff knew we were getting restless, the original manager came out , apologised and offered a free service (tbc by email) by way of an apology, we explained we had to be at another appointment at 1 o clock and collecting a car didnt think we would still be there at 12! Eventually at 12:20 the car was released to us and because we didnt have time to have the controls etc explained we took it and went. "
- Mr Steve Craig