LuckyVitamin.com Reviews

4.3 Rating 1,624 Reviews
E
Happiness Grade
E

Refund - Difficult

40.00%
Industry Average
They said they will refund me, less 25% for "restocking fee", in spite of the whole fiasco being the courier's mistake and me having wasted 2 months waiting and then emailing their Customer Service.
posted 1 year ago - Elias Seraphim
I ordered from them but never got the order nor the refund, corrupt scammers
posted 2 years ago - Buyer from Canada
I made an order and due to some internal country restrictions, parcel couldn't be delivered and finally it has been returned to Luckyvitamin, than during 1 month I'm trying to get my money back, refund can be processed as financial institutions suspended theirs operation.
posted 2 years ago - July
I have asked about my order 60 days later and they said i have to wait for them to receive it, in they warehouse, to refund me.
posted 2 years ago - matthieu barre
Do not buy from this website! My package never arrived. I'm in Russia. When I tired tracking my package, it was in Germany... No updates after that. I was told to wait by the customer service, and then that it's been over 90 days, so no refund is possible, even if they find my package and get it back. So I just gave them my money for free!
posted 2 years ago - Julia
after I received another email from Rahma Akmad who says he's a supervisor saying the same thing that they cannot delivery and neither cancell/ refund.
posted 2 years ago - Wesley
I have called twice now to get my money back but they will not refund my money.
posted 2 years ago - Susan S.
They do not want to contact DHL to see what happened and they do not want to help me at all to refund my money or reship the product I never received and I paid for.
posted 2 years ago - Nicolas C
They do not want to contact DHL to see what happened and they do not want to help me at all to refund my money or reship the product I never received and I paid for.
posted 2 years ago - Nicolas C
Lucky Vitamin refused to refund me unless the package could be returned within 90 days.
posted 3 years ago - Anonymous