LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,624 Reviews

82 %

of reviewers recommend LuckyVitamin.com

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Metrics

4.3

Based on 1,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

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“I am an expat in Riyadh, Saudi Arabia. Last February 2023 I ordered some supplements door-to-door from Lucky Vitamins. I got a tracking No. which never worked. After 2 months I wrote to them and was surprised to hear that the shipment arrived in Riyadh on 1st March, the courier slept on it, then sent it back to the US. I was never notified, and would still be waiting had i not contacted them. They said they will refund me, less 25% for "restocking fee", in spite of the whole fiasco being the courier's mistake and me having wasted 2 months waiting and then emailing their Customer Service. I am still waiting for my refund. I would never recommend this Company to anyone.”

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Posted 1 year ago

“Loyal customer of several years. Customer service has been responsive the few times I've needed it. Items arrive in good condition. Prices are good. Usually the lowest, always lower than health food store. Delivery is 1-2 weeks. Problems have only been with post office or FedEx. Good selection, but wish there was more supplements. Some things I still have to get on Amazon.”

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Posted 1 year ago

“Great selection of items. Ordering is easy to follow and understand”

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Posted 1 year ago

“I texted Lucky Vitamin last night in response to the address being entirely messed up in my order confirmation email. I haven’t received any response aside from your automated “how did we do” email. This is what I wrote: “Hi Lucky Vitamin, I’m feeling very UNLUCKY related to your (poor) website. You have an F-ed up (WRONG) shipping address showing for the order I just placed for Nature’s Plus Source of Life gummies. I am not able to correct it. It has my old street address with my new city and state. YOU MUST NOT SEND OUT MY ORDER WITH THAT SHIPPING ADDRESS AS THE SHIPMENT WILL FAIL AND NEVER REACH ME. My correct SHIPPING and BILLING address is: “Frank Lyford 2609 Hermitage Park Dr Hermitage TN 37076 “Please confirm to me that you have received this message and have corrected my shipping address for today’s order and for all future orders going forward. “Thank you” I am still looking for your confirmation that you were able to correct my shipping address. Im afraid my experience of your website has consistently been abysmal, far from good or “lucky”.”

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Posted 1 year ago

“Quick delivery, good prices and a wide variety of health products to choose from.”

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Posted 1 year ago

“Ive reviewed several sites with the intent to buy supplements. There are many sites available. But, first and foremost, I want quality at a reasonable price. I find that with Lucky Vitamin (LV) and their site. Great selection with details on each item offered so you can SEE what the supplement provides to you. You have a picture of the info. on the container. You can READ it and see if it is what you want. There is your quality assurance. Then, the prices are good and get BETTER if you buy more. Dont need 3 bottles? Fine, get one at a good price, too! So, their delivery must be slow, since it is free (for orders $45+). No, LV beat Amazon by 4 days. I ordered from both on the same day. Ordered MORE from LV. LV arrived in 3 days. Amazon arrived in 7 days. Quality, price and service. A nice complement that compliments LV. Thank you.”

Helpful Report

Posted 1 year ago

“Great company with a great assortment of Vitamins and supplements.”

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Posted 1 year ago

“great price and fast service!”

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Posted 1 year ago

“Efficient delivery. Great products.”

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Posted 2 years ago

“I bought Good day chocolate sleep, and the price is is cheaper and shipping is fast. I’ve always had good experiences with LuckyVitamin. Highly recommend.”

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Posted 2 years ago

“Terrible. Second time with shipping issues, either items not in package or wrong address.”

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Posted 2 years ago

“I've ordered several things and times from Lucky Vitamin, so far so good! I am happy with the products, service and deliver. We all know in todays world, that can be ahrd”

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Posted 2 years ago

“Fast shipping, PayPal, and a fair price wins me as a repeat customer!”

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Posted 2 years ago

“I have always been pleased with ordering from LV. I have never had to contact customer service as my packages have always arrived within a few days. I do my research when ordering online and LV has always had the best pricing on the items I need. I have ordered here for the last few years and will continue to purchase here.”

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Posted 2 years ago

“Love ordering from lucky vitamin prices are great …ships quickly”

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Posted 2 years ago

“Everything was great!”

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Posted 2 years ago

“This company is a scam. It is unacceptable that the LuckyVitamin company does not have a sector to take care of products that have not been delivered, because they have already received the money for the products, and we customers who care about us? LuckyVitamin, the company that hires the transponder company, the LuckyVitamin company has to solve the problem. I made a purchase through LuckyVitamin on 31/05/2022. Until today (20/09/2022) I have not received the products. I contacted the company several times, however they did nothing. I did some investigating myself and found out that someone got the invoice wrong so the products were returned to Lucky Vitamin. However, on return, the products are stopped in Germany. I contacted Lucky Vitamin again, explained the whole situation, but even so my case was treated with disregard. In short, they don't care about the customers, because I wasn't the one who hired the transport company, they were the ones, and as soon as there's a problem they don't solve it. I bought the supplements for health reasons, I am unemployed and lost 200.00 euros (that was the value of my products). It is regrettable all the neglect that LuckyVitamin has with customers. This company is a scam, don't waste your money like I did. I hope I helped someone, I wouldn't want more people to fall for this scam.”

Helpful Report

Posted 2 years ago

“MOST GRATEFUL FOR THIS COMPANY GOOD SIGHT EASY TO MANIPULATE ORDER GREAT PRICING CONSIDERING WHATS GONG ON AND DELIVERY GOOD FEW DAYS THANK YOU LUCKY”

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Posted 2 years ago

“Thank you for great prices and customer service. Quick and accurate response to questions.”

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Posted 2 years ago

“My order came quickly.”

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Posted 2 years ago

LuckyVitamin.com is rated 4.3 based on 1,624 reviews