LUSH Cosmetics Reviews

2.3 Rating 268 Reviews
B-
Happiness Grade
B-

Customer Service - Average

69.64%
Industry Average
I went to the Scarborough location and was helped by a great customer service lady named Brianna. My daughter had a great experience and we'll be back again. Thank you for a great customer service experience.
posted 1 month ago - Anonymous
Lush northland: I was served by Caitlin she was exceptionably helpful and patient in giving me information and recommendations to me. I really appreciated this especially since I had no idea what I wanted. Thank you for the excellent service
posted 2 months ago - Anonymous
Amazing customer service and fun bath products!
posted 2 months ago - Jazmin
In the lush store Manchester Trafford Centre The service was very warm welcoming, helpful and informative throughout I felt that the service throughout I was listed to and I could get everything I wanted and get amazing results
posted 5 months ago - Kelly Ferguson
My niece and I went to Lush in south hills village In Pittsburgh. We had the BEST experience. Elliot and Jules were the best. Elliot helped my niece out with answering her questions about the products. Helped her pick out products she was interested in. Jules was just as kind and informative about all the products. They definitely bring customers service back to were the customer feels special. We will be back for sure!!
posted 5 months ago - Anonymous
Not only do I love this Canadian brand . Today I was at the Yorkdale location and even though it was busy three people assisted me including the manager himself. I really applaud the manager of this Yorkdale location cause he runs a great location where team work matters . I walked out with three more products than I intended but this is my fav location every time I go in there I feel welcomed and treated amazingly . Thank you to the store manager and the team at Yorkdale . The client service was 10 ⭐️
posted 7 months ago - Anonymous
Ten out of ten for both their customer service and products.
posted 7 months ago - Anonymous
Sophia at Queen St . W was a absolute pleasure. Very helpful with great customer service!!!
posted 1 year ago - Maryann Sprajcar
Her exceptional customer service skills, genuine care, and unparalleled dedication truly set her apart.
posted 1 year ago - kim
I just visited the following store: Forum Shops at Caesars - Las Vegas, NV 89109 Rose was a Rock Star - I have never had such great customer service. You have made a consistent customer as a result!!
posted 1 year ago - Mike & Sarah