Luxie Beauty Reviews

4.6 Rating 381 Reviews
B-
Happiness Grade
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Phone:

408-898-4485

Email:

chuck@luxiebeauty.com

Location:

901 Campisi Way

B-

Customer Service - Average

68.75%
Industry Average
I love Luxie Beauty Brushes but I've placed a order with them a lil over a month ago my package arrived with some missing items I reached out to their customer service team and via email (and sent pics with email ect) they responded n had to send them the number of each brush I was missing so I did and I've heard nothing since then and at the beginning they're telling me they will send me replacements fir my missing items n ect no problem well I've done everything on my part they've asked me to so I'm not understanding why I haven't been sent my replacements bc I've paid for them so I'm confused tremendously
posted 2 years ago - Meagan Reams
Can't rate the brushes yet but customer service is already great! My package got stolen and when i submitted the report I got a response right away. A rep reached out to me right away. Can't wait to update this review and review the brushes too.
posted 2 years ago - Tina Thao
I purchased a rose gold Kabuki set. The quality of the brushes is amazing and it really makes my makeup application look flawless. One of the larger brushes became damaged and Luxie immediately explained the issue and replaced the brush at no expense to me. Kudos to Luxie for an excellent product and even better customer service!!
posted 2 years ago - Anonymous
Great product, price point and service!
posted 2 years ago - Fran Schwartz
The customer service was fantastic.
posted 3 years ago - Persephone Northwest
The best and fastest service I've had. They replaced one of my brushes at a very fast speed.......thank you Luxie
posted 3 years ago - Nayely Villegas
Great service from ordering to the fastest delivery especially internationally. Great experience will definitely repurchase from your site
posted 3 years ago - Patti Clements
Fast service. Wonderful brush’s
posted 3 years ago - Carmen Reno
You guys have the most amazing customer service! I ordered a set of brushes for my sister and accidentally sent them to my address instead of hers. You guys were able to get the address changed to hers and she got them in perfect condition. Thank you guys so much!
posted 3 years ago - Susan Martin
What can I say Luxie is awesome! Great products and great service! Definitely 10 out of 5 stars. Luxie for life!!!
posted 3 years ago - Krista McKnight