“
SCAM 100%
This company should be avoided at all costs! A membership of 8.99 is applied after a month, so your first order and month is free, then before you know it they've take 2 months. Their customer service is rubbish, items arrived half empty and they refuse to refund or engage. Avoid at all times.
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posted 4 months ago
- Claire t
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I contacted customer service as well.
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posted 1 year ago
- Anonymous
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Very disappointed about customer service
They just cancelled my order because Royal Mail didn’t even tried to deliver it
For reply for my emails I waited 2 weeks
No worth
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posted 1 year ago
- Ewa
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Wat een afzetters. Zogenaamd goedkoop iets aanbieden maar gelijk koppelverkoop om verplicht te worden a Eur 8,95 per maand. Dit is misleidend op en top. Op deze manier is dus weer eens duidelijk geworden wat een slechte concept dit bedrijf voert.
Ik raad niemand aan om hier mee in zee te gaan, want op het verzoek om met onmiddelijke ingang op te zeggen wordt gelezen pas over een maand. Slechte service en is niet mee te communiceren.
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posted 1 year ago
- Jan Teeuwen
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A scam site that lure customers to pay for a membership, that costs 89 swedish kronor per month. Their customer service is useless. Avoid! Don’t buy anything there. They are not so cheap.
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posted 1 year ago
- Jenny
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They have bad customer service and refuse any sort of leniency to listen to customer needs.
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posted 2 years ago
- Anonymous
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What is most shocking is that Luxplus customer 'service' refused to take responsibility.
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posted 3 years ago
- Anonymous
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They say that they are a membership service, but if they were, it would be very clear from the beginning and throughout the process.
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posted 3 years ago
- Laura
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Poor customer service, correspondence is non existent - not what you expect especially during these times. They save you about 60p off each item and you have to pay £8.99 a month. I’m all for a fair review which this is - avoid.
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posted 4 years ago
- Anonymous
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If I could give less than 1 star I would. Absolute con artists with zero customer service. Avoid like the plague.
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posted 4 years ago
- Lisa hall