Luxury Flooring Reviews

“ Beautiful flooring, fantastic service LVT click and it’s perfect. Really great value. ”

“ I had a damaged pack of flooring delivered and sent over some photos then phoned Luxury Flooring to report it, Leah answered the phone and said she had just seen my email and was dealing with this and has arranged for a replacement pack to be sent out straight away, As it if a Friday of a bank holiday weekend she apologized that I wouldn't get my delivery until Tuesday and wished me a good weekend, Very polite and very helpful, i will definitely recommend Luxury Flooring to others with a very prompt aftersales service. ”

“ Good product & all round service. Required some after service assistance & the response from Leah B was exemplary. Very quick response, great understanding of the situation & was resolved very quickly would certainly use again. ”

“ Recently had to request a refund and cancel an order for reasons outside their control, and they were extremely accomodating and didn't make a fuss. Genuinely really impressed with the customer service I've received so far and they seem like a very good company to deal with. Hope to shop again in the future. ”

“ Great service . ”

“ Excellent service from ordering multiple samples through to placing actual order which was discounted to match the order of a friend who recommended this company. ”

“ Excellent service from ordering multiple samples through to placing actual order which was discounted to match the order of a friend who recommended this company. ”

“ I ordered engineered wood flooring from Luxury Flooring, spoke to the team over the phone to order matching trims. All arrived quickly with free delivery. One minor defect with one of the trims was resolved tight away by Faye over email, great service. ”

“ Top class service, so impressive. ”

“ I did a lot of research before purchasing my engineered wood flooring and the overall experience with Luxury Flooring convinced me they were the best option for me. This decision was based on the amount of choice, price, value for money and their customer service. I have only recently taken delivery of the flooring, and it will be fitted later this week so I have yet to see the finished result, but so far, so good. ”