LycaFly Reviews

“ I applied for a refund in October and six months later I’m still waiting for my money. ”

“ Regarding my refund it was said by LycaFly agent they wont charge me any fee as they understand for the covid situation but airlines would charge and refund would be given out with 7-8 working weeks. ”

“ We understand that our Sept 2020 flight was cancelled due to Covid and we didn't chase the refund as we understand the pressures the agents are under but now in Feb 2021 and we still haven't received the payment even though in our last 3 calls to them this month we have been told the payment will be in the next few days. Not happy customers and still out of pocket £1455 ”

“ LycaFly said I would only get £93 refund. ”

“ Very rude and poor customer service. Despite advising by airline refund will be processed in 3 weeks maximum these rude LycaFly are advising it will take .6 months to process my refund. ”

“ “Do not use LycaFly, all the support team are thieves. Do not use this scammers, as they've taken my money and dont want to refund me back. Everyday is a different story. ”

“ Waiting for refund from April 2020. Scammed clearly. Research points to a corrupt company with links to atrocities in Sri Lanka. ”

“ Don't want to give even 1 star.. awful company... eventually got the bank to contact them and get the refund.. avoid.. avoid.. avoid ... ”

“ Actually star at all! A lot of us are still waiting for a refund. The people I used to send my enquiry has an automatic reply stating that they are no longer working for Lyca fly. The calls are diverted to a call centre in Sri Lanka! We are desperate to get our money back! ”

“ 9 months and still waiting for flight refund (due to covid) - ZERO responses to any emails. ”