Lyst Reviews

3.8 Rating 1,724 Reviews
C-
Happiness Grade
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Email:

customercare@lyst.com

C-

Refund - Average

58.33%
Industry Average
The customer service is terrible, the communication is terrible and I’m actually shocked I finally got my refund back after losing hours of my life trying to do so.
posted 1 year ago - Anonymous
Lyst has been no help in the refund process. They’re seller - Accent - send the wrong size but requires a $60+ return label for a $90 purchase. We will NEVER deal with either party again.
posted 1 year ago - Steves
I placed an order on December 24, I never received it, I communicate with them by mail and they do not respond to my Questions. I demand refund #68331
posted 1 year ago - Katerin.
i still haven’t got my order #68377 on dec 25 for 331$ 448 Chestnut Ln i want a refund
posted 1 year ago - Anonymous
You have deducted too much from my refund
posted 1 year ago - Anonymous
It was impossible to obtain a refund (I made a purchase with a debit card so I could not contest the transaction through my bank).
posted 1 year ago - Stefanos
Reply from Lyst unacceptable failed to address the issues including my refund still not received Such a simple process made to look difficult. I shall contact my card provider and have their merchant account debited. Never again !!
posted 1 year ago - Ken Daniels-Sims
I ordered an item through Lyst, credit was charged by Lyst, then when the third party vendor notified me the item is no longer available and was issuing a refund, I noticed the credit card they refunded was NOT my card.
posted 1 year ago - Anonymous
Try to return little assistance from Lyst whim took the payment and deferred me to business fashion whom I didn’t transact with and had no relationship with ? Eventually Business Fashion sent a return label at my request agreed FOC but then they deducted the cost of it from their refund advice.
posted 1 year ago - Ken Daniels-Sims
Spent 27 $ to make a return never got my refund yet !!!
posted 1 year ago - Anonymous