“Order placed on February 28, 2026 (WEB254051). Payment was taken immediately, but I have never received my order.
Despite several follow-ups, I have received no response from customer service. No information, no tracking, no solution.
When you pay for a product and never receive it, you clearly feel like you’ve been robbed.
This is an unacceptable and very concerning situation.
I strongly advise French customers to avoid this website.”