eBay.co.uk Reviews

“ The seller denied all knowledge, then offered 20% refund and then said I must send the item back to China at my own expense, which is against ebay's terms and conditions. ”

“ I had no choice in the matter and ebay dictated the return and issued a full refund including seller costs. ”

“ Yes there is a system of refunds but firstly is contested by the seller in china than than start the refund process which is long and frustrating. ”

“ I used to buy from eBay recently I had really bad experiences from three sellers from eBay it taught me a lesson not to buy online if what you ordered online does not fit You only get half money back and you cannot send it back and get a full refund so I had to throw the things in the trash most of the things I got were really quality one dress came it looked second hand I asked if I could send it back the seller it'd be better if I keep it they would refund me the dress and how embarrassing they asked me to give it as a present or to sell it how embarrassing the second one the same thing I thought they were clogs with fur lining I got only the lining not the clog for $5. ”

“ The tracking shows as delivered I didn't get any parcel, but eBay is not going to refund me the money, because I don't have proof that it was not delivered. ”

“ Brought walking sandals for my holiday from eBay ..worn 4 times on holiday only to have them completely fall apart at the seams . Impossible to wear them after that on my holiday.when returning home asked for a refund and was refused. Shoddy ebay goods ,shoddy experience of eBay and disgusting eBay customer service . Will not be using eBay again for anything ”

“ EBay have apologised for the wrong advice given by their 'expert' and have now shut my claim for a refund without reason! Ebay clearly make my refund claiming for a refund, impossible, even lying and giving factually wrong information, when it would be simple for the seller to make a claim against Royal Mail? Probably because they know that sellers will use the cheapest method of delivery available and won't be covered to the value of the items sent. ”

“ After Few days they inform me that they refund the client because i did not open any case. ”

“ Ebay is avery greedy company who will take £15 of a £50 sale. The control what you sell and if a buyer says they didn't receive it or its damaged they will give a refund before any item is returned. Many buyers are theives so be very carefull as a seller ebay doesn't care about you. As a buyer the will help but with AI contact is poor. Best to avoid ebay. ”

“ Counterfeit items, no protection or refund. ”