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Yes there is a system of refunds but firstly is contested by the seller in china than than start the refund process which is long and frustrating.
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posted 3 months ago
- Michael fairclough
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I used to buy from eBay recently I had really bad experiences from three sellers from eBay it taught me a lesson not to buy online if what you ordered online does not fit You only get half money back and you cannot send it back and get a full refund so I had to throw the things in the trash most of the things I got were really quality one dress came it looked second hand I asked if I could send it back the seller it'd be better if I keep it they would refund me the dress and how embarrassing they asked me to give it as a present or to sell it how embarrassing the second one the same thing I thought they were clogs with fur lining I got only the lining not the clog for $5.
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posted 7 months ago
- Anonymous
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The tracking shows as delivered I didn't get any parcel, but eBay is not going to refund me the money, because I don't have proof that it was not delivered.
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posted 7 months ago
- Anonymous
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Brought walking sandals for my holiday from eBay ..worn 4 times on holiday only to have them completely fall apart at the seams .
Impossible to wear them after that on my holiday.when returning home asked for a refund and was refused.
Shoddy ebay goods ,shoddy experience of eBay and disgusting eBay customer service .
Will not be using eBay again for anything
”
posted 8 months ago
- Shoddy ebay goods from a shoddy website
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EBay have apologised for the wrong advice given by their 'expert' and have now shut my claim for a refund without reason! Ebay clearly make my refund claiming for a refund, impossible, even lying and giving factually wrong information, when it would be simple for the seller to make a claim against Royal Mail? Probably because they know that sellers will use the cheapest method of delivery available and won't be covered to the value of the items sent.
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posted 10 months ago
- Stephen Cassidy
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After Few days they inform me that they refund the client because i did not open any case.
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posted 1 year ago
- Anonymous
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Ebay is avery greedy company who will take £15 of a £50 sale. The control what you sell and if a buyer says they didn't receive it or its damaged they will give a refund before any item is returned.
Many buyers are theives so be very carefull as a seller ebay doesn't care about you.
As a buyer the will help but with AI contact is poor. Best to avoid ebay.
”
posted 1 year ago
- Alan Laurie
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Counterfeit items, no protection or refund.
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posted 2 years ago
- C
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Further, they asked me to refund the full amount of the sell, not only the amount that I received from them: basically, they earned anyway their fee, despite the failed delivery was not my fault.
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posted 2 years ago
- Anonymous
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E-bay never delivered and no refund either.. scammers !
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posted 3 years ago
- Angela Mansour