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eBay.co.uk Reviews

2.9 Rating 254 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
Most buyers only shop in ebay-official-packaging due to eBay vouchers. If you get a damaged or wrong item, they refund only what you paid—not the voucher value, which isn’t renewed. I asked for a replacement, and they even gave me return details, only to later admit they can’t replace anything—just refund £0.35 (my spend, excluding the voucher). Misleading and unfair. Why request returns if replacements aren’t possible?
posted 1 month ago - INSECTRUM LTD
I feel it is unfair, I disagree with their returns policy.
posted 3 months ago - Anonymous
Except the seller on eBay can sell anything without ever taking back returns - as per policy.
posted 1 year ago - Anonymous
Feedback and abusive buyer policy updates EBay have updated there feedback and returns process and there are a few things to be aware of .
posted 3 years ago - Anonymous
Also biased towards a buyer for returns and just accept their word without any proof that there is a problem with their item meaning that you can end up giving the item away and paying for doing so.
posted 6 years ago - Anonymous