eBay.co.uk Reviews

“ EBay- customer service EBay’s customer service is shocking! After using EBay for such a long time I cannot believe how poorly their customers are being treated and furthermore how the situations are handled. ”

“ Absolutely shocking! My seller account was permanently suspended without any clear reason or constructive feedback on how to resolve the issue. All I received was a vague response: "We can't provide a reason." Extremely disappointing customer service. ”

“ Terrible rude customer service, shocked how as a private seller you can be treated after 22yrs, no knowledge, care or service at all. 1st person extremely rude, asked to raise a complaint and was told bet you would and hung up. Honestly will never use eBay again ”

“ As usual I will start with the truth about the service I received today from eBay, after a whole day I managed to get someone to talk to me live from eBay. ”

“ Terrible platform, useless customer service, moving to Etsy after 13 years with ebay. I hope a lot of people will do. ”

“ Opened in 2009 my account in the Netherlands, moved to the UK 6 years ago but Ebay refuses to change my account to the UK and now starts to charge me for every buy because although billing and shipment is in the uk they state i have a foreign accound! I need to cancel my accound and open a new one in the UK, and loose all positive feedback from every purchaise from the past 15 years!!! After i had the so-maniest agrovation with them yesterday over their policy and being charged £73,- extra because of this, their unwillingness to change or do something about it and their absolut joke for a "service desk" , i'v deceided after 15+ years to NEVER use their services again. ”

“ Horrible service!!! Don't buy and don't sell on eBay. Very high fees, extremely poor service. ”

“ Customer service is abysmal. Been an eBay customer for 20 years. Received belligerent, unfair negative feedback from a buyer who is clearly a total hooligan, and eBay refused to step in and remove it, saying "that they didn’t find the feedback in violation of their policy". EBay policies are becoming its downfall - will be closing my account from 2025 onwards. ”

“ eBay Customer service neglected my complaint in regards to the bank account hack when money was taken out of my credit card account by this seller regardless of the proof of payment and the proof that my account was hacked. ”

“ Their customer service is very bad and poor. ”