Machine Mart Reviews

1.8 Rating 254 Reviews

20 %

of reviewers recommend Machine Mart

Company Reviews

Questions

Metrics

1.8

Based on 254 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Machine Mart deliver? How long does Machine Mart take to deliver? Does Machine Mart deliver on time? How is accuracy and good condition of items delivered by Machine Mart?

Returns

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Customer Service

How can I contact Machine Mart? How quickly does Machine Mart resolve customer queries?

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Phone:

0871 410 1250

Location:

Machine Mart Limited211 Lower Parliament Street
Nottingham
NG1 1GN

How do I contact Machine Mart?

Helpful Report

(1 month ago)

You can contact Machine Mart by Telephone, Email and Live Chat.

Helpful Report

(1 month ago)

44.44%

Industry Average

“ very poor service and very poor spare parts service, I have had a order in for almost a year, I will never buy from them again ”

- Richard Galpin

“ customer service is none existent sent wrong parts was told to send them back with my old parts as reference phoning them for four week was told all sorts bull they lost my parts so can not make my own gaskets now i have a compressor that is scrap i am 64 years of age disabled and i have never been treated like this ”

- john appleton

“ A very long story but have been lied to on many occasions, service has been poor from the get go and when I asked if I could speak with management, I was told rather rudely, no and the more people that get involved, the more chance of things going wrong. ”

- Anonymous

Machine Mart Reviews

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Customer Service - Bad