Machine Mart Reviews

1.8 Rating 247 Reviews

19 %

of reviewers recommend Machine Mart

Company Reviews

Questions

Metrics

1.8

Based on 247 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Machine Mart deliver? How long does Machine Mart take to deliver? Does Machine Mart deliver on time? How is accuracy and good condition of items delivered by Machine Mart?

Returns

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Customer Service

How can I contact Machine Mart? How quickly does Machine Mart resolve customer queries?

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Ask a question and get answers from people who are customers of Machine Mart.

Phone:

0871 410 1250

Location:

Machine Mart Limited211 Lower Parliament Street
Nottingham
NG1 1GN

How do I contact Machine Mart?

Helpful Report

(3 weeks ago)

You can contact Machine Mart by Telephone, Email and Live Chat.

Helpful Report

(3 weeks ago)

50.00%

Industry Average

“ There is no customer service! They are people answering your calls who do not care about the company losing customers and seem to only be employed to prove you wrong and argue with you, they are condescending and rude. ”

- Anonymous

“ Customer service is appalling Customer service is appalling. ”

- Palmer

“ I have been buying from the Wolverhampton branch for around 12 years and up to yesterday I have always been pleased with the service, however the salesman yesterday was arrogant and asked me what I intended to plug into the generator, I stated it was a back up for my home in case of power cuts, salesman stated that unless I knew what I was doing I could damage my home electrics and the generator. ”

- Ken Smith

Machine Mart Reviews

Customer Service - Average