Made in Tuscany Reviews

4.79 Rating 293 Reviews
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Read Made in Tuscany Reviews

About Made in Tuscany:

We are a retailer of beautiful hand-made bags from Florence, Tuscany. We support the work of artisans going back generations, and capture the rich history and tradition of Tuscany in each of our creations, each one allowing you to bring Tuscany into the everyday. This is easy with a range of bags to suit any circumstance.
All of our Italian leather bags are hand-made to last, so consider each an investment piece for the long term.
Please, if you have any concerns or problems, contact us so we can resolve them. We rely on a very high standard of customer service to create that valued bond of trust with our customers.


Customer Service - Good

Industry Average
Customer service was excellent and I was kept updated regarding the possible delay of my order and informed throughout. On receiving the bag the quality was beyond my expectation, beautifully made and oozing craftsmanship and for the price, very impressed. I would highly recommend "Made in Tuscany' to anyone looking for a quality leather bag.
posted 8 months ago - Jan Schaap
Very good customer service and wonderful leather bag.
posted 9 months ago - Karen Whitworth
Couldn’t recommend this company more. The bag is beautiful and looks like it will last a lifetime. The customer service is the best I’ve had for years.
posted 9 months ago - Peter Tierney
Excellent in every way. Perfect service and I’m a very satisfied customer
posted 9 months ago - Janet Pickford
Great company to deal with. Quality leather goods, excellent service and fast shipping - cannot ask for more.
posted 10 months ago - Chris Timms
Great quality and service
posted 10 months ago - Sean Soutar
The very best level of customer service and communication. My bag was slightly delayed but I was kept up to date and my delivery was upgraded. Oh, and the bag if gorgeous! Highly recommended.
posted 10 months ago - Sara Whitwell
I bought the bag as a birthday present for my daughter and she is absolutely thrilled with it. The leather is beautiful and the bag well made. The service I received from Made in Tuscany, was first class.
posted 10 months ago - Clare Sparrow
A beautiful bag - very well made with excellent craftsmanship. The shipping took a little longer than expected (3 weeks to the U.S.,) but they kept me posted on its progress. I’m very happy with my purchase and their customer service and I would order from them again.
posted 10 months ago - Cheryl Mills
Excellent product excellent customer service
posted 10 months ago - Ann Burgess