Hello! Thanks a lot for your feedback! We’re glad the instructions were clear, but we totally get that the voice didn’t quite bring the energy you were hoping for. We strive to make our app good and engaging from start to finish, so we’ll definitely take this into account as we improve the experience.
Hi Elias! Thank you for your review. We appreciate your feedback about the guide. It’s great to hear that you found it helpful, but we understand your desire for a bit more challenge as you progress. We're always looking for ways to enhance our offerings, and your input will be invaluable as we develop future updates. Keep pushing your limits!
Best wishes,
The MadMuscles Team
Hi Adrian! Thank you for your review. We’re thrilled to hear that you stayed consistent for a month—that's a fantastic achievement! We understand that feedback and motivation are crucial for your journey, and we’re sorry to hear that you didn’t receive enough of that. Your comments are very valuable, and we’ll take them into account as we look for ways to improve the experience. Keep up the great work!
Best,
The MadMuscles Team
Hi Arthur! Thank you for your feedback. We understand how frustrating it can be when the app doesn't load properly, and we're truly sorry for any inconvenience this has caused. Your input is important to us, and we're continually working to improve the app's performance. We appreciate your patience as we strive to make your experience better.
Best,
The MadMuscles Team
Hi Stephen! Thank you for your feedback. We're glad to hear you're enjoying the training experience with our team. We understand how important feedback after workouts is, and we'll work on enhancing that aspect for you. Your input helps us continue to improve!
Best,
The MadMuscles Team
Hello Rosalba! 🤚 Thank you for your feedback! We are very glad that you appreciated the usefulness of our support service. It inspires us to know that our team provides quality assistance. We also use your comments on the speed of response, and sincerely apologize if sometimes it takes longer than we would like. We are constantly working on optimizing our processes and attracting additional resources to process your requests even more quickly.
Hi Jolia! Thank you for your feedback. We appreciate your thoughts on the coaching options, and we're always looking for ways to enhance your experience. Your input is important to us as we continue to improve our services.
Best wishes,
The MadMuscles Team
Hi Leonard! We appreciate you taking the time to share your thoughts. It's great to hear that the subscription flexibility works for you, and we apologize for any difficulties with the refund process. Your feedback is invaluable and helps us improve.
Best wishes,
The MadMuscles Team
Hi Jessica! Thank you for your feedback. We appreciate you bringing the misunderstandings to our attention. We're here to help and ensure you have the best experience possible.
