“Untrustworthy, unhelpful and useless product!
Our business purchased a plug-in for $500 on the basis that MadeDelight advertise a money back guarantee on their site. The plug-in proved unsuitable for our website, and we requested our money back.
It took one month for MageDelight to reply, this was only after a chaser email was sent, the answer received was they wouldn't process the refund. So what happened to their 45 day money back pledge?
I have since written to their CEO, no surprise, no reply!”
“Do not buy extensions from this seller is a scam not updated and puts very large that updates are free for life and of course now also be compatible with 2.4.4 without having updated them just changing the text on the purchase page. They do not respect their refund policy. I bought the "Product Parts Finder" module which has not been updated once since I bought it, the installation procedure did not comply with Magento standards. I requested a refund and I am still waiting ...”
“The worst customer service we have experienced from any Magento developer. After purchasing a $600 extension, it did not meet our needs. We were confident in this purchase because of their 45 day refund policy.
They did not honor their policy, and after seven requests, I finally gave up. Absolutely the worst Magento developer that we have encountered.”
“Do not buy from these developers.
Bought a payment processing plugin from the store and had trouble getting it configured. No big deal, Ill just turn on the debug tool and see what the issues are... Wait, the debug logs are empty? I guess ill just submit a quick ticket to see if there is another location for the debug logs I am not seeing. Oh, These people have the audacity to ask for $90 just to answer a single support question regarding the debug log location. Again. Do not buy from these developers. They are glorified scammers looking for a quick buck.”
“The worst customer service we have experienced from any Magento developer. After purchasing a $600 extension, it did not meet our needs. We were confident in this purchase because of their 45 day refund policy.
They did not honor their policy, and after seven requests, I finally gave up. Absolutely the worst Magento developer that we have encountered.”
