Magenta Storage Ltd Reviews

Name: Magenta Storage Ltd
Address: Brooklands Farm, Pepperbox Lane, Guildform, Surrey
Rating: 4.65

4.7 Rating 412 Reviews

92 %

of reviewers recommend Magenta Storage Ltd

Company Reviews

Questions

Metrics

4.7

Based on 412 reviews

Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

08000119823

Email:

info@magentastorage.co.uk

Location:

Brooklands Farm,
Pepperbox Lane,
Guildform
Surrey
GU5 0LW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff are really friendly and helpful. Storage unit exceptionally dry and safe. My only criticism is that I think the units should have a light of some kind. If, like me, you need access to your items in storage then you need to bring a torch and even then it's difficult to locate and move the item you require. Lights would be ace. But besides that the facility is great and I would definitely recommend.”

Helpful Report

(Nottingham) - Posted 9 years ago

“Apart from a discrepancy in the quoted price, the Receptionist was extremely helpful on our first and subsequent visit. She showed us exactly what to do and how to access our unit.”

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(Oxford) - Posted 9 years ago

“Well-organised storage facility - wish it was a bit cheaper!”

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Posted 9 years ago

Thank you for your positive review and we're glad you find our facility well-organised. We do everything we can to keep our prices affordable and regularly add services to give our customers added value for money. Did you know that you can save an extra 5% or 10% if you prepay for 6 or 12 months storage?

Posted 9 years ago

“offered a good value, flexible service.”

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Posted 9 years ago

“Iv been with Magenta for a few years on and off and the guys in the office are always really helpful and friendly. I can come back and forth the unit when i want - which makes it much easier as i live in a different City now.. Absolutely no complaints”

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Posted 9 years ago

“Great staff with helpful approach to customers needs!”

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Posted 9 years ago

“Very easy to arrange storage”

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Posted 9 years ago

Thank you for leaving us a positive review about your storage experience. We do everything we can to make storing with as simple as possible and plan to make this process even easier in the future.

Posted 9 years ago

“I like the Acton site. It's near to my home, &, unusually, it's on a quiet road & there is parking. Initially, I also signed-up because the charges were competitive. I find all the staff helpful & likeable. I didn't appreciate it when you recently started to send invoice-reminder emails 10 days or so before the due date.”

Helpful Report

(Acton) - Posted 9 years ago

Thank you for your positive comments about our Acton store and your kind words about the staff. We welcome your comments about invoice reminders. When would you rather receive such communications?

Posted 9 years ago

“Access is generally pretty good and parking OK. There are days when the toilet isn't clean, not everyday just some days”

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Posted 9 years ago

“The staff at Magenta were really helpful and friendly. I was physically shown the units so that I could see how large they were for myself. To set up the payments was quick and easy and once I'd finished needing the storage facility I was very quickly given a refund back of money owed. I would recommend Magenta to anyone.”

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Posted 9 years ago

“The staff were always friendly and helpful”

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Posted 9 years ago

“Easy access, good environment, helpful and available staff.”

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Posted 9 years ago

“Friendly helpful staff on initial viewing of facilities, clean and well lit spaces, convenient location.”

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Posted 9 years ago

“I have had 4 different storage units over the last year and magenta was the best. The facilities are clean and modern with a wide car park that makes it less stressful than other places. Katie and James who work there where very good just trying to help and advise without trying to sell yo”

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(Nottingham) - Posted 9 years ago

“24hr access and friendly reception. There is also toilet or meeting space. Very happy with Magenta overall. The only thing - there is only one lift available. When it get busy it can be frustrating...... therefore 4 of 5”

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Posted 9 years ago

“Magenta are incredibly efficient. They always solve any issues quickly and with the least amount of fuss. the staff that I have come across are very helpful and understanding. Very good team.”

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Posted 9 years ago

“Easy access is good. The toilet on the ground floor often unclean and obviously not checked enough”

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Posted 10 years ago

“Units are clean and safe, staff are always happy to help ... everything you need from a storage facility!”

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Posted 10 years ago

“good customer service, efficient systems. Parking spaces need to be delineated as often difficult to park because of poor parking by people already there. Often need to block people in or be blocked in because parking is inefficient use of the space, and because people park one car in a two car space. Lining would help.”

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Posted 10 years ago

“Good location”

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Posted 10 years ago

Magenta Storage Ltd is rated 4.7 based on 412 reviews