Magenta Storage Ltd Reviews

Name: Magenta Storage Ltd
Address: Brooklands Farm, Pepperbox Lane, Guildform, Surrey
Rating: 4.65

4.7 Rating 412 Reviews

92 %

of reviewers recommend Magenta Storage Ltd

Company Reviews

Questions

Metrics

4.7

Based on 412 reviews

Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

08000119823

Email:

info@magentastorage.co.uk

Location:

Brooklands Farm,
Pepperbox Lane,
Guildform
Surrey
GU5 0LW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very impressed with the staff in Nottingham as they were so helpful and friendly”

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(Nottingham) - Posted 9 years ago

“Iv been with Magenta for a few years on and off and the guys in the office are always really helpful and friendly. I can come back and forth the unit when i want - which makes it much easier as i live in a different City now.. Absolutely no complaints”

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Posted 9 years ago

“Could do with opening longer or giving everyone access til ten pm using the keypad to get in”

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Posted 9 years ago

Thank you for your review. I have emailed you directly about your access issues, which hopefully we can rectify.

Posted 9 years ago

“Darren the dreamboat Buckingham”

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(Nottingham) - Posted 9 years ago

Thanks for your review. I'm sure he'll love to have that nickname!

Posted 9 years ago

“Full peace of mind knowing my stuff is safe and free from any kind of damage.”

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Posted 9 years ago

Thank you for your positive review and kind words. We do everything we can to make sure that your belongings are well looked after whilst in our storage facility.

Posted 9 years ago

“Convient location. Friendly staff.”

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Posted 9 years ago

Thank you for leaving a positive review of your experience with Magenta Storage. The team will be happy to hear that they've met your expectations.

Posted 9 years ago

“always friendly and helpful.have never let me down in the 8 years that i have been with them.clean,well lit,easy to use.”

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Posted 9 years ago

“The storage facility offers great value for money. The management is very accommodating and helpful.”

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Posted 9 years ago

“On the whole, happy, last time I came down there were two bulbs / tubes out, meaning I couldn't see what i was doing and being a wasted trip, I assume this has been sorted now? I would have left a response but there were no pens available.”

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Posted 9 years ago

Thank you for your review. Unfortunately, from time to time bulbs do blow in the facility and we do replace them as soon as possible. We can only apologies for any inconvenience caused as a result.

Posted 9 years ago

“Easy to use; clean, dry and well-aired storage; pleasant and helpful staff.”

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Posted 9 years ago

“Very easy access.”

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Posted 9 years ago

“Great staff with helpful approach to customers needs!”

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Posted 9 years ago

“Brilliant service. Property felt safe. No hidden extras. Have used a few different companies and would definetely use this company again.”

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Posted 9 years ago

“Paul is an exceptional manager”

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Posted 9 years ago

“Lovely bright, clean, white corridors, good temperature regulation, and I like my door which is painted like a garden gate, with climbing flowers over it. The padlock is excellent and I always have my keys on me, in case I have to come and collect something from my lock up. I feel a bit guilty that I haven't cleared this stuff out completely, but I know it's really safe and I feel good that all the boxes are labelled and I know what's there. People are always friendly in the office, and it's good to know I can go and sit in the reception area, if I need to. I like the feel of Magenta!”

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Posted 9 years ago

“Friendly can do staff. Nothing is too much trouble. Safe dry storage. Easy access.”

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Posted 9 years ago

“staff are very helpful they always get back to you, very friendly...”

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Posted 9 years ago

“Adequate service.Turns out to be quite expensive for actual location. Payment goes out every 4 weeks instead of a full calendar month.”

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Posted 9 years ago

Thank you very much for your review. When you placed your enquiry you should have been made aware that our storage is charged on a 4 weekly basis, rather than monthly. I can only apologise if this was not the case. It's also a shame to hear that you think our storage prices are expensive. We work hard to make sure we're competitive in the local area and provide customers with value for money. Again, I apologies if you feel that the price doesn't match the service.

Posted 9 years ago

“Very easy to arrange storage”

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Posted 9 years ago

Thank you for leaving us a positive review about your storage experience. We do everything we can to make storing with as simple as possible and plan to make this process even easier in the future.

Posted 9 years ago

“I called late on a Friday afternoon for storage availability on the Monday morning. Magenta even sorted out a removal firm for me! Nothing was too much trouble for them. Professional and personable staff. Great service would definitely recommend.”

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Posted 9 years ago

Thank you so much for your glowing 5 star review. We do everything we can to provide a positive storage experience from start to finish. Our local removal partners are carefully selected and we're glad to hear that you had a positive experience with them also.

Posted 9 years ago

Magenta Storage Ltd is rated 4.7 based on 412 reviews